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Cheryl Fur (04/05/2021)
If I could give them a worse rating, I would. My comments are exactly the same as all the negative comments below! They are completely useless, surely the Warranty company knows by now that these people are scammers. They have no idea how to fix appliances. I have never dealt with such bad contractors ever!
Tabitha Macon (02/25/2021)
This is the WORSE SERVICE I’VE EVER EXPERIENCED!!! All of these reviews are CORRECT! My Hone Warranty company sent this Person Out to my home and it has been a COMPLETE NIGHTMARE SINCE!! One MONTH LATER and APPLIANCE IS STILL NOT REPAIRED! There has been SEVERAL MISSED APPOINTMENTS, UNRETURNED PHONE CALLS, AND JUST FIRST CLASS RUDENESS & UNPROFESSIONALISM!!!nnSTAY AWAY!
Sabrina Tottingham (02/18/2021)
If I could give them a 0 I would.nOur dishwasher isn't working and on the 4th we contacted our home warranty company and they sent these guys out.nThey didn't show up at all, we didn't leave the house all day and no one contacted us. They LIED and said they came which we know is bs because I'm a stay at home mother and my husband works from home - we are home ALL DAY!!nWe contacted American Home Shield again and they said they would re-send them and again, no one showed.nWe have now been without a dishwasher for over 2 weeks and will support another business. We shall be reporting this sham of a company.nIt is an absolute disgrace they are still in business and AHS need to cut ties.nAvoid at all costs!
Metra Blanks (11/06/2020)
This was the most unprofessional business ever. he came to service my washer and looked at it for 2 mins. He left his car running so it appeared he already knew what he was going to do. He claimed it was a faulty part that would take 1-10 days to come in. It took over two weeks and he provided no updates. When the part finally came in he returns and says it wasn’t the part but another issue. He was late both times with no communication as to why. He seems to be running a scam on the warranty companies.
J Dubb (11/13/2020)
Very unprofessional. Bad attitude..No communication as to ETA and no compassion towards their customer. Never showed up or called on day of appointment after waiting 4 hours. (My time took off work I must add)Lied to warranty company stating they were in route and only a few minutes away.. still never showed or called after another hour. Definitely would Not Recommend or Refer.
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