Jaguar Downtown Salt Lake

Kori and Jeremy, thank you so much, you are the dynamic duo! They made it so easy for my wife to pick up her new kitty! It was 0 pressure and they helped her get what she wanted. 100% customer satisfaction. If you are in the market for a Jaguar, please make an appointment with these 2. You will be purrrfectly happy you did!

Very nice and professional experience and extremely fast service. I run a dealership and to see the employees take pride in their work and to be treated so friendly is inspiring to say the least. If you need service on your vehicle I highly recommend Jaguar of Salt Lake City Ken Garff. E. Leo Jimenez Layton Hills CJDR

I recently purchased a used Jaguar F-Pace from a different dealership and needed to get some work done on the vehicle. Not only was I treated with excellent customer service, Erik went above and beyond and helped not only figure out a drop off and pick up time after hours, but also was in communication with me daily to keep me up to date on the progress as well as seeing if there’s anything else that needed to be done. I’m in the Car Business myself, and was truly impressed by their professionalism as well as their attention to detail. After I got off the phone to make the appointment initially, I felt greatly taken care of, and my expectations have been exceeded every step of the way. Looking forward to working with Jaguar Downtown, and Eric in particular, again.

I took my car in for a coolant problem. They were busy but said theywould work it in within acouple of days. They had my car for 8 days! I asked for the GM to call me I guess he was too busy, another lady spoke with me and said because they were moving the jaguar dealership out of North Salt Lake to Lehi they were swamped in the service department. My question to them is what happened to all of the mechanics at the other dealership, why didn't they work them on a swing shift or graveyard shift to take care of their customers? The service at this dealership is horrible, I would never recommend anyone to use them for any type of service at all!!!!!

I purchased a Certified Pre-Owned 2017 Jaguar F-Pace 35T from Salt Lake City Utah Juguar less than a week ago. This vehicle claimed to have a checklist of items inspected before sale, but I find that practically impossible considering the condition of the car upon arrival. The salesman gave a video tour of the car and said there wasn't a scratch, dent or other visible thing wrong with the car. Upon arrival, I was thrilled to see that this was the case. Visually, this car is awesome. Mechanically, it's a different story. Immediate issues: - warning lights: I would imagine this shouldn't be there on a CPO vehicle - low tire pressure (could this be a slow leak, a tire issue, a sensor issue, or something worse?) - brakes squeak ALL of the time - exhaust rattles ALL of the time - plastic heater vents are falling off in the rear After contacting the dealer, I was told I should have someone check these issues out - some things may or may not be covered under warranty. After driving the car for a short while, another warning light comes on - this time it's the coolant light. I called Jaguar in SLC to see if they inspected this - they said yes, must be a sensor (which they'd seen before in other cars). Soon thereafter, another light comes on - the engine is overheating. At this point, it seemed clear that the car was not in driving condition. The weekend with my daughter, whom I had fly up 1500 miles, was ruined. The repair job on the was fairly fast (less than a week) and the dealer (MCL) was great; however, now the car absolutely wreaks of coolant. I'm embarrassed to drive the car around in public with the terrible smell and rickety noises. I can't even park the car in the garage because the toxic smell immediately permeates the house. About 100 miles in now, ,what's next?