Map
Detailed Information
- Place Types Car dealer
- Address 900 S State St, Salt Lake City, UT 84111, USA
- Coordinate 40.7489044,-111.889149
- Website https://www.kengarffhondadowntown.com/?utm_source=google&utm_me
- Rating 4.7
- Compound Code P4X6+H8 Salt Lake City, UT, USA
Photos
Reviews
Mandy, Corbin, and Kevin were all really great to work with. We were pretty meticulous about going through and choosing the right vehicle for us and asked a ton of questions. They were very helpful and patient with us while we worked through the details. They also gave us an excellent value on our trade in. They were a no pressure, very relaxed vibe, and were happy to help us decide what was best for us versus other dealers I have been to that can be very pushy about trying to make a sale. They are no gimmicks and no nonsense. I will definitely do business with them in the future, and we are very happy with our new vehicle!
Oil changes always go smoothly. I always appreciate getting into my car and it's been washed and vacuumed. They changed my brake light and cracked the housing, so they replaced that and didn't charge me for the bulb. Excellent service with my Honda. I've never had a problem in regards to my Pilot.
However, I do recommended coming here for Honda's only. We took our Toyota Tundra here last year and had a horrible experience that has since been resolved.
UPDATED:
Moving to a 5 star review. Received a call from the dealership to discuss this experience. They were genuinely apologetic and offered a fair solution, which is appreciated! It shows that they care about their customers and genuinely want their best foot forward.
Thank your for the call!
ORIGINAL REVIEW:
Rented a car from here and it was super cigarette smoke laden! I ended up having to buy a smoke bomb because of how strong it was, wasting an additional $14. The smoke was so bad that people were commenting on it at my clinic.
The car itself was in great condition and ran great and was comfortable, but the fact that I had to spend extra money to do some thing that should have been done before I had the car is really frustrating.
When I picked up the rental and noticed the heavy smoke smell, I made note to tell the rental agent. She said that because some of the workers smoke they do not recognize when a car comes back smelling smoky. Not a great excuse when you are renting cars.
Ken Garff Honda’s Service Department has always been awesome! My wife and I have been customers of Ken Garff Honda for over twenty years. We love Honda’s but I think that is because of Ken Garff Honda’s Service Department. Their Service team is so attentive to their customers and are exceptional at getting our cars in and finished remarkably fast. We often work with one representative in particular just because he knows us so well but this last time I needed to get my Odyssey’s break rotors taken care of and our regular representative whose name is Chris Fraze but he was off for a couple of days so Niall Wade helped us out and just like Chris was very accommodating and kept me aware of what was going on and seemed to really care about taking care of us. Such great people. The reason I buy Honda’s is because of their Service Department. Thank you Ken Garff Honda!!!
What a great experience I had buying my Hyundai from the very beginning. I received a courteous phone call to setup the appointment and they were very accommodating when I had to reschedule. Then when we got there, John Petty was so friendly and personable, made it really easy to test drive with him and then to finance, Kevin McGuire was awesome, very knowledgeable, and personable, I knew I was getting the best financing available for me because he really cares. Then to finish, Brandon Wilson the General Manager really went the extra mile to reach out after we left to say I found you some additional saving for me and I was so grateful, really didn't expect that. Buying a car can be intimidating and I was apprehensive so this was such a pleasant surprise and will definitely be the only dealership I work with from now on!!!!!!
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