Map
Detailed Information
- Place Types Doctor
- Address 148 Burnetts Way #107, Suffolk, VA 23434, USA
- Coordinate 36.7694601,-76.5835893
- Website https://www.bonsecours.com/locations/primary-care-family-medici
- Rating 3.8
- Compound Code QC98+QH Suffolk, Virginia, Unit
Openning hours
- Monday 7:30 AM – 6:00 PM
- Tuesday 7:30 AM – 6:00 PM
- Wednesday 7:30 AM – 6:00 PM
- Thursday 7:30 AM – 6:00 PM
- Friday 7:30 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Dr. M is great, staff and bon secours are not. They require you to call a phone number prior to entry and wait in your car until they are ready- which is completely reasonable. EXCEPT no one answers the phone! This is my second experience here just like this. Can someone recommend a good doctor with decent support staff?
I transferred over here from Bon Secours Ghent because it was closer. The quality of care is subpar. I’ve had to wait over about 45-60 min more than once and ended up leaving. The wrong tests were ordered after a long discussion with the MD and nurse about my concerns, so I was never fully treated and now I’m left with an 800 dollar bill and return of my symptoms a month later. Then after completing a follow up appt already for a med refill, they call to tell me I need to do another follow up after only a couple of months because they changed my providers. Mind you I’ve been on this medication for a few years now and my health insurance most likely won’t cover the visit because it’s too soon. The lack of communication and coordination of care is unprofessional to say the least. I’ve never had issues like this before.
Love my doc office. Safe. And friendly.
Start off that I am very pleased and grateful to Sheila for having the best customer service ,, I have been coming to this location for a few months now !! and each time I visited or called the office The staff makes everything easy and smooth. Thank you for what you guys do I truly appreciate it.
Dr. Heseed Mugaisi is a great doctor who talks to you and not at you, he let's you know he cares and the staff make you feel welcome. This is the best doctor and staff I've had in my 40 plus years of having to have a primary care.
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