Map
Detailed Information
- Place Types Storage
- Address 2902 Hershberger Rd NW, Roanoke, VA 24017, USA
- Coordinate 37.3053534,-79.977793
- Website https://www.uhaul.com/Locations/Truck-Rentals-near-Roanoke-VA-2
- Rating 2.7
- Compound Code 824C+4V Roanoke, Virginia, Unit
Openning hours
- Monday 7:00 AM – 7:00 PM
- Tuesday 7:00 AM – 7:00 PM
- Wednesday 7:00 AM – 7:00 PM
- Thursday 7:00 AM – 7:00 PM
- Friday 7:00 AM – 8:00 PM
- Saturday 7:00 AM – 7:00 PM
- Sunday 9:00 AM – 5:00 PM
Photos
Reviews
I thought during a pandemic they'd try cleanliness. The cabin of the truck was filthy, spilled coffee stains, dirty windshield, and didn't even sweep it out.nI also informed the front desk the check engine light was on. They said its fine, its always on. It was not fine. The gears kept getting stuck on the highway, rpms flying up, had to pull over twice to unstick them. On top of that the cigarette lighter/adapter didn't work so we couldn't charge our phones for the GPS. It was a mess. First and last time using U-Haul.
I purchased moving boxes and supplies online and then went to store to pick up. The service I received was very good. They brought items to my car and loaded them in. There was a small problem, but they were quick to fix it. They are knowledgeable people that care about doing a good job. I will do business here again.
Made an appointment to have a hitch put on our new Subaru. They told us exactly how long for the part to come in and gave us an appointment. We went at the given time. They had the car done within the time frame they quoted. Could not have been easier and the price was fabulous.
Friendly staff, fast service. I ordered a truck ahead of time, came in, took pics of my ID to upload and was in my way.
Was charged for an extra day but equipment was returned before it was due...called customer service for a refund and was put on hold while they spoke with the manager at the store...was told by customer service that the store manager would take care of it immediately...almost 10 days later and 3 additional phone calls to customer service...my issue was resolved. It is ridiculous for uhaul to believe that having a manager like him on the payroll is good for business. I've seen the reviews for this branch and its all bad! if you have to return equipment or rent go to another branch even if it cost slightly more it's better than having your time wasted!
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