Koons Falls Church Ford

Great location. Customer service was excellent, given that I had a really bad experience with another Ford dealership the previous day. Russel was an excellent sale person. He was very knowledgeable when I asked about the truck. No pressure coming from him during the process. Andy was also great. He did his best to get us through the long process. Will definitely come back for business in the future.

Colin Johnson did a fantastic job taking care of us. We came in to see a car we ordered. As soon as he realized the car didn’t meet our needs he recommended another type. While we were test driving the recommended vehicle, he sought out another vehicle that he believed we would prefer even more and he was right! Very impressed and very pleased. His overall professionalism and diplomatic demeanor are second to none. If you can seek out one sales representative it is him! Thank you!

Came in with my husband for a test drive. Russell was awesome to work with. Had great conversation & really made the entire process easy & painless! We highly recommend working with him!! Tony in finance was great as well. He really did his best to help us with a great deal! So happy we chose Koons for our new car!

Joe at Koons Ford in Falls Church was excellent. We have bought several vehicles over the years and have never dealt with a sales person as personable as him. Your time and business feel valued here and this ultimately impacts the experience in a great way. He was also knowledgeable and was able to seek out all the answers to any questions we had. Would recommend to anyone!

Russel was very helpful through the whole process and was willing to get me a great deal on the vehicle I wanted! Plus, the financial team made the process very simple and easy. Within a few hours I was off the lot in an awesome new Escape. Based on the deal I got here compared to some of the offers in my home state of PA, it was worth the drive! When I need another vehicle in the future, I'll definitely consider Koons.