CVS

Always polite, great service.

After being discharged for an emergency surgery, my husband stopped to pick up meds. 2 days later, I was feeling better and called the pharmacy to inform them that we were given 2 of the same prescriptions, one called in by the surgeon and one by the d/c physician. Long story short, I spoke with the Pharmacist who clearly said she would have caught the mistake had she been there, but that it was not normal procedure to give the same prescription twice. I asked for the price difference from what I paid vs. GoodRX, she said the coupon code wouldn’t work. Realizing this was in fact in oversight on their part I expected something to be done, but it was not. I called cooperate who called the pharmacy. The story that was then given was that they asked my husband did he “want everything”. Well...as most husbands would answer, he said yes. I told corporate the same and the gentlemen on the phone agreed he would have said yes as well. He also felt that since it was in fact in oversight on their end they would be willing to work with me...and they did not. I chose to escalate to situation and just received a phone call from the district leader who left me a long message now saying the Pharmacist stated they, (I quote) “told your husband there was two different formulations from two different doctors given at two different times”. My issue is not the money and having 2 of the same prescriptions that I have absolutely no use for...it’s the lack of ownership and now a THIRD story as to how you claim you explained in full details that he was paying for 2 of the same medications.

Over staffed pharmacy department has cashiers, techs,and even 2 pharmacists at times yet even with such a huge advantage compared to locations with non stop environment that fills 20 times the scripts of this location are I'll equipped with only a cashier and one pharmacists without a tech manages to get the scripts to you promptly and on time if ordered via phone. Also if you go to this pharmacy for sometime and bring in the same prescriptions they make you sit for 45 minutes or more to say umm we are out of this and have to order it so I agree a week goes by and a visit shows that they never ordered the medsnnpat

Twice now the store has not had my medications in stock and provided me with false information about transferring to another store. Complete waste of time and several days delay to obtain rxs.

Great small town pharmacy feel with everything you need. Very friendly staff