Map
Detailed Information
- Place Types Jewelry store
- Address 106 South Market Building Building, Boston, MA 02109, USA
- Coordinate 42.3597134,-71.0554889
- Website https://www.coach.com/?utm_medium=organic&utm_source=google&utm
- Rating 4.4
- Compound Code 9W5V+VR Boston, MA, USA
Photos
Reviews
Can't say enough about the staff at this store. Zian and Casper helped me with a repair - hardly a significant sale - and they couldn't have been more courteous, helpful, knowledgeable or attentive if I'd bought every item in the store. I just received my perfectly repaired bag - about two weeks early! Thank you Fanueil Hall Coach! You'll be seeing me again (and 32 of my closest friends and relatives)!
Very bad shopping experience! !!nI bought a wallet and shop assistant tell me there’s a free monogram. I told the shop assistant I would like to check the new wallet first before monogram and he said ok. However, few minutes later, without letting me check the wallet, they have already monogrammed it and the wallet itself has some very obvious folds on it.nThey refused to exchange at the beginning said it’s already been monogrammed. And tell me I should have let them known earlier if I want to check the wallet first, with very bad attitude also! Really ridiculous , for a customized product, isn’t it supposed to be checked and confirmed by customer first? That’s what every other shop do!nFinally, they agreed to exchange and telling me that it’s only for this time, no exception next time.nFor the whole situation, these two man and female shop assistants have been providing a very bad attitude and not even give an apology.nHowever, there’s a Taiwanese shop assistant has been very helpful and trying to solve the problem. Really appreciate her help.
Good collection of bags and accessories.
Incorrect posting on Google. The shop has now closed.
Excellent service! Have been in many Coach stores as well as other brands and this was by far my most pleasant experience. Can't say enough about Willie, he really went above and beyond to make our shopping enjoyable, he is the reason we ended up making a purchase. At a time when true service is rare, Willie shines. We made a small purchase yet he made us feel important and went above and beyond. In the future I will return to this location, even though I live out of state, and hope Willie is there!
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