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Robert S. Brennen & Associates

269 Memorial Dr, Shrewsbury, MA 01545, USA
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Detailed Information
  • Place Types Accounting
  • Address 269 Memorial Dr, Shrewsbury, MA 01545, USA
  • Coordinate 42.245499,-71.710675
  • Website Unknown
  • Rating 2.3
  • Compound Code 67WQ+5P Shrewsbury, MA, USA
Openning hours
  • Monday 9:00 AM – 9:00 PM
  • Tuesday 9:00 AM – 9:00 PM
  • Wednesday 9:00 AM – 9:00 PM
  • Thursday 9:00 AM – 9:00 PM
  • Friday 9:00 AM – 9:00 PM
  • Saturday 9:00 AM – 3:00 PM
  • Sunday Closed
Reviews
Anne Marie Faes (11/17/2013)
My two encounters with Mr. Brennen proved to be extremely negative experiences. I chose Mr. Brennan from a bulk advertisement I received in the mail. It felt awful from the moment I walked in. I should have listened to my gut feeling and walked out immediately. I did not appreciate the tone and manner in which he spoke to me. He talked to me like I was a child.nI found him to be condescending, impatient, irritable and argumentative.nThe front of the advertisement card I received in the mail stated $99n($25 off of the regular price, of $124, for individual tax returns).nI was surprised when the bill came to $181.00. When I dared to questionnMr. Brennan about the $99 advertised price, he was quick to literally circle the “fine print” on the advertisement. He pointed out , “it states*additional forms & schedules priced separately”. Then he told me “you should have read the fine print”. His quick response to me about the advertised $ 99 price made me wonder if other customers had experienced the same.nWhen I originally called to schedule my appointment, it is noteworthy to mention that I told them I wanted the $99 individual tax return price from the flyer I received in the mail. This is one of the worst experiences I have had in terms of customer service.nThis does not even deserve one star, the review forces me to put one star.
Allison Smith (Allison Smith) (10/29/2016)
I went to Mr. Brennen to file my personal and business taxes after moving locally. My experience was less than stellar year after year but figured I only needed to deal with this man & his BS once a year. I figured I could just tolerate him wrong!!! . Mr. Brennen has NO social skills at all. He is rude, arrogant, demeaning, and makes you feel like you are a low life & idiot from the moment you walk in to his office or house or whatever his place of business is??? With dogs at your feet!nnDo NOT dare to even ask a single question, you will be insulted!!!! Not only did he have no clue what the current IRS law states regarding my business and state laws ~ it ended u costing me an additional $1,000.00 Mean, mean, mean man and not convinced the best CPA either Take your business and your hard earned money elsewhere.
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