Siskiyou Dental Clinic (CHC)

In the years I've been with this dental group I've been shuffled around from one dentist to the next, one hygienist to the next, as apparently they have a large turnover of service providers, had a crown broken by one of their dentists, and now have been charged and forced to pay for a service I did not authorize nor receive. Generally poor customer service.

I have lived in southern OREGON for 22 years and sadly, I’ve needed the services of many doctors, specialists, therapists, imaging and yes, dentists. By and large there have been very few I can say anything good about, but Siskiyou Dental is definitely the exception!! A tooth abscess, swelling and pain severe enough to bring me to my knees, Siskiyou Dental made a time slot to get me in to see a dentist the same day I called and every step there were courteous, compassionate, qualified people working with me. Dr Anderson is the best dentist I’ve had in more than 22 years, thank you, Sir! The staff from reception to assistants to scheduling... perfection as far as I’m concerned, thank you all so much!!

The Associate who takes appointments wasnVery Rude, Condescending & Crass.nWhen she called to confirm my appointment she informed me because my insurance refused to pay for another Xray and that I needed to go out of my way just a few days shy of my appointment and aquire copies of the xrays or I wouldn't have an appointment. I work full time I don't know how they expect me to obtain such copies in two days with my busy schedule so my appointment was canceled.nWho knew they were so Crass. They would deny future clients service because of xrays. You don't need an xray to clean & only clean teeth. Their just money hungry and want that insurance money. Very Rudy & unprofessional.

The staff are nice and courteous. The wait time for your appointment is long and you can expect to wait longer past your appointment time for them to even take you back. It's more waiting then too. It seems they are always running behind. I feel the practice was better when they were smaller business and in the old building. I feel the business has expanded so much that they can't keep up.

Four cavities is what they said. While another dentist across the valley said there were no cavities. Who’s right? Who knows. I personally feel my Son was over diagnosed and under diagnosed by both Dentists. Really just wish healthcare wasn’t driven by sales of “products” but actual “health care”. I don’t feel I get “health” from Siskiyou Dental, just more of the same AMA brainwashing. A knowledgeable dentist that can think for himself is what I’m looking for.nWhat sucks most is many people don’t have the money to see one dentist let alone two, so we just take their word for it. What are they doing to us? Are we just not worth making sure to diagnose 100% correct? It’s a life your dealing with.