Map
Detailed Information
- Place Types Dentist
- Address 3920 3rd Ave S, Great Falls, MT 59405, USA
- Coordinate 47.5014568,-111.2384212
- Website https://www.mygreatfallsdentist.com/
- Rating 4
- Compound Code GQ26+HJ Great Falls, Montana, U
Reviews
These folk were absolutely amazing! Very thoughtful and empathetic. I left there feeling grateful and wouldn't think of going anywhere else. Thank you again for a great job!!
Had 1st appointment today and the staff was super friendly. I felt as ease which is not a normal feeling for me with a dentist.
I had an appointment scheduled with Alpine Falls on 11/17. I took the day off work to be able to go, and when I arrived to check in, the receptionist told me that my appointment was canceled because I didn’t confirm before noon the previous day. I was at work the previous day and extremely busy and didn’t see the confirmation text until 3 p.m. It was the only confirmation I had received, apparently I was supposed to have gotten them a month, then a week, then a day in advance. I only got the one the day before. So they cancel my appointment without telling me, the receptionist didn’t even apologize, had a very snotty attitude, offered an appointment the following day, I said “No, I have a job. I’m here now.” I told them I demand to be seen and they were able to “squeeze” me in. I explained what happened to the dentist and she seemed sympathetic but I doubt any change was implemented. You cannot cancel appointments just because someone confirms 3 hours “too late”, and you cannot fail to notify them when said appointment has been canceled. Get a better system, Alpine Falls Dental. And teach your front desk staff some customer service!
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