Aspen Dental

The staff is amazing ud83dudc4f. I came in basically shaking because my last exam at a different facility was not pleasant. Aspen Dental did such a great job at making sure I was comfortable, and they were just so nice. Most importantly, they did fantastic work! I highly recommend.

The staff at Aspen Dental are very kind, professional, and very customer oriented! My Dentist (Twin Falls,Idaho), Dr. T was exceptional in all of these areas! I had a small cavity filled; there was absolutely no pain during the procedure or even post procedure! I am very happy with the results! She gladly answered all of my questions! Very personable!!nI highly recommend Aspen Dental!!

our insurance paid in full for the first visit. we paid part, sent bills for payment of the balance, we received an EOB from our insurance saying the bill had been paid. my husband called the twin falls office and spoke with a bookkeeper person who said she could see the payment and it would work through their system. we received another bill, made another phone call, we can see the insurance payment disregard any further bills. well we got a final notice bill and I got involved. there was some corporate person there at the office with terrible customer service skills. all she wanted was for me to pay the rest of the bill our insurance had already paid. she was totally unwilling to help resolve the issue, she just to me to call the corporate office which my husband did, I wouldn't have been very nice. the corporate people finally took care of it after three months. NOT VERY IMPRESSIVE.

Front desk seemed like it was an inconvenience to tell me they didn't take my insurance. This is something I already looked into and knew at the time of the appointment. The doctor came in and was just kind of rude all around, telling me things I already knew, and knew no personal space when it just came to talking to me. Its ine thing to be close when doing an exam but to be right in my face to talk to me is another. The only good experience I had was the dental assistant who did my x-rays. Other than that I got out of there as quickly as possible.

What a wonderful group of people there at the twin falls location. BIG big shout out to KENSY who made this experience go so good. She took time with me to ease all my fears of getting dentures. So professional and compassionate. Thx Aspen