Valet Vacation Rentals

We had a family reunion scheduled in June. We rented through Airbnb a cottage/cabin (managed by Grand Welcome/Valet Vacation) at Tamarack back in February. In early April, we canceled because of lingering fears about Covid as my Mother was going with us (she is 80). Grand Welcome/Valet Vacation took our entire deposit less $76 ($600 deposit) saying that this is past the 60 day cancellation. I can not believe that they would expect to profit during this crisis and it shows the level of ethics this company has. There was still 2.5 months left to rent the place. I would suggest not having any business dealings with these people.

My family loves the facilities at Tamarack Resort! The townhome was fantastic and pet friendly. We had dinner and drinks at 7 Devils, the food and service were wonderful. All staff that we ran into was very friendly and helpful. Our family loved riding bikes on the golf paths, we saw wildlife and birds. We can't wait until the snow flies so we can have a winter vacation.

We went up for our friend's birthday to celebrate in the beautiful chalet #256. Where do I even start! The hot tub was broken and filled with debris and smelled. They had several light bulbs out, so many that it felt like a crypt. The kitchen counter granite was broken off, cabinets broken, stairs were broken (which cut my son's foot open), shower heads were full of limescale and barely sprayed. Our friend called your office where you promised to have a maintenance person come. That never happened and they never showed. We tried calling again, but you never answered. For a weekend that cost her over 1k, you would think your rental company would do something, especially knowing it was her birthday. Never again will we be back and we'll let others know what a gracious host your company is.

Extremely satisfied with this company!! We stayed in McCall, in a home close to town which was great for our family. Exceptional service whether you're talking to someone at their corporate office or their local office in Donnelly. Issues of our own fault occurred and their staff was available immediately to assist us, even though it wasn't during their business hours. Our rental was perfectly clean and stocked with the appropriate amenities. We will continuously recommend Valet Vacation Rentals and the Grand Welcome company to all our friends and family.

The location of this cabin is amazing! It worked well for all of our outdoor activities and relaxing! The reason I’m giving this property a three star rating is because there are mice in the cabin, it’s not a fully stocked kitchen with cookware and equipment, there wasn’t enough towels for a large group or toilet paper, some of the light bulbs were burnt out, some of the outlets are not working, the front door handle is broken, a window is broken (will not open or close properly), and it’s just unfortunate that many of the windows don’t open at all. For the price we spent per night I expected better. However the property worked well for our large group and we had a fantastic time despite the cabin issues. Hoping these issues will be reconciled.