Kay Jewelers

Went in about 6 weeks ago to go searching for the perfect engagement ring for my now fiancée. I had the intention of shopping around at every jewelry store in Escondido before I made a purchase. Kay Jewelers was my very first stop, and there I met Tonya and Luda. It was because of them that I didn’t continue shopping around. Tonya asked me what I was looking for. She guided me in the right direction, and I actually learned a lot about diamonds!! She listened and helped me pick out the perfect ring. They both made this overwhelming process a fun and enjoyable experience. My fiancée absolutely loves her ring!!

Just received great customer service from Tonya. Went above and beyond to resolve a problem and couldn't have been more helpful.

Online only said they don't have any charm bracelets

Came here looking for a chain for my husband and Frank was the man. In and out and found the perfect one. My husband to this day has not taken it off. Thank you for being so kind and helpful. Didn’t try to up sell but help instead. Thank you. We will be back soon! Appreciate you!

My wife had bumped her ring on something and the diamond had popped out and was not found. We went back to Kay to get it replaced and we ended upgrading the diamond because the sales reps was very caring and understanding and went above and beyond to make my wife happy instead of trying to push for an $8000 sale. I upgraded it at a reasonable price and my wife loved it. We had a very good experience and we will continue to use Kay and recommend them to anyone that needs jewelry.