Map
Detailed Information
- Place Types Post office
- Address 12 S 3rd St, Waterville, OH 43566, USA
- Coordinate 41.4988892,-83.7202305
- Website https://tools.usps.com/find-location.htm?location=1386621&utm_s
- Rating 2.3
- Compound Code F7XH+HW Waterville, OH, USA
Openning hours
- Monday 8:00 AM – 4:30 PM
- Tuesday 8:00 AM – 4:30 PM
- Wednesday 8:00 AM – 4:30 PM
- Thursday 8:00 AM – 4:30 PM
- Friday 8:00 AM – 4:30 PM
- Saturday 8:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
I was surprised to see poor reviews. I have lived in this area for 19 years and used the Waterville post office infrequently during that time. Always found service and staff to be competent and polite. Especially good when holding mail delivering home mail. Buying stamps and mailing packages has always been hassle free although busy during holidays.
Worst service I have ever encountered in my life!!! The residency where I live had someone by the last name living there before me. Under her name, there was a forwarding address. Instead of looking at the first name, they looked at the last name and sent my package to the forwarding address. I went into the post office after finding out on my package tracking that my package was delivered to another address. I explained the situation and asked what they could do to get my package. The short bald man that I'm assuming was in charge, became irate! Said there was nothing he could do and that I was to get out of the office. I asked him for a corporate number to call because of how rude and unwilling he was to help me. Very rude service i was very disappointed!! Still with no answers on how ill be getting my package where ever it is.
The two gentlemen that run customer service at this location are extremely knowledgeable and helpful. I always know that I’m getting the highest level of service when utilizing the Waterville post office for my mailing needs.
On a Wednesday evening at 414 the two gentleman behind the counter were so impersonal and rude. Very pushy to get me out of the post office. Questions sharp, fast and no face or eye contact. My whole encounter lasted less than 5 minutes and it was the most uncomfortable human interaction. I was not even out the door and he was pulling it closed and locking it. I mailed my Christmas cards in the outside box, because I was worried they would not be handled appropriately inside. I got to my car and the time 432 PM, 2 minutes past closing time and they literally pushed me out the door. So disrespectfully, creepy individuals working there.
They never deliver on time
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