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Kay Jewelers

2700 Miamisburg Ctrville Rd Space 325, Dayton, OH 45459, USA
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Detailed Information
Openning hours
  • Monday 11:00 AM – 7:00 PM
  • Tuesday 11:00 AM – 7:00 PM
  • Wednesday 11:00 AM – 7:00 PM
  • Thursday 11:00 AM – 7:00 PM
  • Friday 11:00 AM – 7:00 PM
  • Saturday 11:00 AM – 7:00 PM
  • Sunday 12:00 – 6:00 PM
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Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Reviews
Ellie Belvo (04/11/2021)
Horrible experience. If you do have to come here, only work with Laura. She is so kind and helpful and will listen to your complaints. I inherited a ring from my mother in law, the warranty is thru Kay's and I had a prong break off. Long story short, it had to be sent out 5 times to get it back in it's original condition. Kay's and the other staff were awful, rude and were okay with me accepting a ring where my main diamond was completely off center. Do not come here.nnBut once again, Laura was great. She deserves a huge raise, award or something.
Rikki Frieszell (02/13/2021)
The Dayton mall store is the only one I will go to, The manager Russel and consultant Sherry are the absolute best, they always make my visit so personal I feel like I’m visiting old friends, they see me walking from across the mall and are already getting my stuff together if I’m picking something up!
AshleyM (03/23/2021)
Great experience! Great customer service! They also had a 25% off sale
Sunny Ray (02/26/2020)
The staff here are wonderful and very attentive to their customers. Sharon is a delight when I see her and I always feel like a priority. Today I had a situation in regards to an item I had asked about having sent in for an estimate to be fixed that ended up being sent in and fixed for twice the amount I had been quoted. The manager Russel helped me to resolve this immediately and truly made me feel like a valuable customer. I am very thankful to have the pleasure of having them at the mall location where I visit. Never thought I'd say this about a corporate jewelry store but I won't go anywhere else!
Wade Nolan (12/24/2020)
Staff was rude and judgemental about my disability. Avoid
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