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Zales

230 Greece Ridge Center Dr, Rochester, NY 14626, USA
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Detailed Information
Openning hours
  • Monday 11:00 AM – 7:00 PM
  • Tuesday 11:00 AM – 7:00 PM
  • Wednesday 11:00 AM – 7:00 PM
  • Thursday 11:00 AM – 7:00 PM
  • Friday 11:00 AM – 7:00 PM
  • Saturday 11:00 AM – 7:00 PM
  • Sunday 12:00 – 6:00 PM
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Zales
Zales
Zales
Zales
Reviews
Alexandra Keery (01/15/2021)
Do NOT purchase from Zales. My husband bought me a sweet little $74 ring for Christmas. It is my ring size but because the band is so thin I need a size up. Zales told me we’d have to pay $50 to have it re-sized, the only way they will exchange is if you have a warranty. And even then they will only exchange if they have returned stock in the correct size at the store. Other than that you just have to return it which is exactly what we’ll be doing. There’s no reality where we’re paying more than half the value of the ring to have it sized, and I have no idea why they’d rather lose the entire sale altogether rather than exchange it. Just a reminder to always always shop local. Big box is not the way to go.
Letha Taggart (03/20/2021)
Yess, lol I'm smiling from ear to ear ud83dude06. my purchase is everything. The management and staff are definitely one's for the books.ud83dude09nThank you all so very much, and rest a sure I'll continue shopping with the company.ud83dudc95
Kourtney Zelazny (10/04/2019)
Kim at the Zales in Greece Ridge Mall was the most pleasant jeweler I've ever delt with. My wedding set was from Zales, so when my husband gifted me with my choice of an anniversary band, I went back. Kim was so sweet and genuinely cared about the stories I shared about my marriage and events going on in our lives. My ring is absolutely stunning, but she made it more than a purchase. She made it a meaningful experience!
brandon peris (04/24/2019)
Called corporate office spoke with a representative from the company and they said that they would call me back ud83dude21 it's been a week. They lost my lay a way can't find it now I'm supposed to do business with them. Don't waste your money
Ryan halter (01/05/2019)
Online service was awful. Horrible experience. In store was great. Definitely made up for the online customer service. Jessica was great.
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