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Charisma Jewelers

2330 W Ridge Rd, Rochester, NY 14626, USA
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Detailed Information
Openning hours
  • Monday 11:00 AM – 5:30 PM
  • Tuesday 11:00 AM – 7:00 PM
  • Wednesday 11:00 AM – 5:30 PM
  • Thursday 11:00 AM – 7:00 PM
  • Friday 11:00 AM – 6:00 PM
  • Saturday 11:00 AM – 4:30 PM
  • Sunday Closed
Photos
Charisma Jewelers
Charisma Jewelers
Charisma Jewelers
Charisma Jewelers
Charisma Jewelers
Charisma Jewelers
Charisma Jewelers
Charisma Jewelers
Charisma Jewelers
Charisma Jewelers
Reviews
Nick Gray (04/10/2021)
After going into numerous other places that just wanted my money and could care less about what I was even trying to say or find. I finally walked into charisma and I believe it was Lisa helped me decide and figure out what to get. I feel she actually listened to me and understood what I was trying to do even though I knew nothing about rings. Thank you
Sydney O'Connell (03/23/2021)
Though my time in Charisma Jewelers was short, I still rate the customer service a 5/5. Charisma was my last stop on a long day of going from jeweler to jeweler. My fiancé ordered my engagement ring from an online store, and though it's is absolutely perfect and stunning, it's a bit too big. Because the store is only online, I knew I wanted to go to a few jewelry stores in my area to make sure I was getting the right size. After having visited a few stores prior and having bad customer service experiences, I decided Charisma would be last on my list to visit. The woman who helped me congratulated me on my engagement, and talked me through how an engagement ring should ideally fit, and then she started the sizing process. As I said, the interaction was short, but she was very nice and helpful, and after having visited other stores that day with not so nice employees, I was happy to have ended my day on a good note.
Matthew Nasso (01/04/2021)
Marco is the absolute best. I’m originally from Rochester but now live in Portland OR and Marco assisted me in picking the diamond, band, and style all remotely. Process could not have been easier from the viewing all the way to making payments on the ring. Not to mention he had it across country the NEXT DAY after final payment. Charisma is my jewelry store, even from Oregon!
Mike Phillips (12/09/2020)
Great quality prices and awesome diamonds I just got a brand new wedding Diamond set couldn't be more happier. Plus if you pay cash to get it cheaper little discount
Nathan Moffett (08/04/2020)
Big shout out to Marco who helped us pick out wedding bands in the most professional and informational way. After visiting a chain store and having a terrible experience, I was ready to give up on ring shopping and just buy a silicone band. Marco made the experience so great for us that we we both got beautiful bands and left relieved that we chose to visit Charisma before calling it quits! Wouldn’t hesitate to recommend anyone here!
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