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Hefner's Jewelers

4169 N Mayo Trail, Pikeville, KY 41501, USA
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Detailed Information
Openning hours
  • Monday 10:00 AM – 6:00 PM
  • Tuesday 10:00 AM – 6:00 PM
  • Wednesday 10:00 AM – 5:00 PM
  • Thursday 10:00 AM – 6:00 PM
  • Friday 10:00 AM – 7:00 PM
  • Saturday 10:00 AM – 6:00 PM
  • Sunday Closed
Reviews
JAMIE “DEBO” DEBOARD (08/14/2019)
I was deceived by this business. I was told my wife could return an item I picked out for her as a gift if she didn't like it. Return means return and get money back. Not at Hefners once you give them your money you better be darn sure you like what you purchased because you are gonna be stuck with it or you can exchange it for whatever other piece of jewelry they have in stock. I do not recommend this store.
Amy Boyd-DeBoard (08/14/2019)
So I've just left Hefner's jewelers quite annoyed. My husband purchased a necklace earring set for me at Christmas which i didnt like. The lady told him it could be returned if i didnt like it which wasnt true and it could only be exchanged which was ok but they dont get in many new items. I went today and was talking to the lady who pointed out the gift certificate was expired. So David Hefner says depending on what i purchase he will let me use it i pick out a necklace which is $230 more than the certificate so he deducted 10 % of my gift certificate and let me use it. So i had to spend a total of $286 to lose $40 of my gift certificate. Thank you for having such good business practices Hefner's Jewelry. I suppose I didnt spend enough money nor am I rich enough to be treated fairly at this business. I dont understand the decision if I could or couldn't use it being based on what my purchase might be. So buyers beware of spending your money at this store.
Jane Bevins (01/10/2019)
Very friendly owner and staff, also have great prices!!!
Jeffery Justice (10/07/2019)
Very friendly owner and staff. They go above and beyond!
KEN (12/17/2018)
Still waiting on my Seiko dive watch Dave? lol....Ken roll- Tide, haven't bought that ring yet??
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