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Jessica Johnson (12/28/2020)
Employees were fabulous. Never bothered me about putting a mask on, I mean he did have his own on so he's safe ud83dude09 Was refreshing to be free from tyranny and power grasping. Car was just as we left it when we returned, customer service was spot on and rides were on time, can't complain. We'll be using them again!
Greg Krueger (01/27/2021)
Place was secure and the staff friendly, but their own website and business practices are deceptive. You’re quoted a rate online at their website and the site states that rate is available if you pay at the lot at the same price as paying in advance. However, if you go to the lot, check in at the lot, and leave at your planned time, you’re asked to pay a notably higher rate, a difference of $15 for 8 days parked in our case. They won’t refund the difference when you call and ask. Buyer beware! Go through all their processes online in advance and keep your documentation if you choose to park here and want to get the rates advertised on their own website. Better yet, choose a more ethically-sound competitor. As a first-time customer, I wasn’t pleased with my experience.
Hylander Pottery (12/07/2020)
Covid Irresponsible! Called for driver at MSP airport and the Manager, Dan Williamson, arrived without a mask on. We asked him to please put on a mask, and he replied,”No. I don’t wear masks.” We called for another driver, but will not use this company ever again. If the manager doesn’t comply with CDC in wearing a mask, then they are clearly not cleaning appropriately, either.
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