Kid to Kid

I have loved this location in the past and had a great experience selling and buying, but today I called to ask about buying hours and said I would be coming in and when I arrived I was greeted by 2 employees telling me they weren't buying due to an event. I was kind, but did ask why I wasn't told that on the phone when I had called in, so I asked if I could wait for a manager that I was told was on break to find out if I could leave my bins until the next buying day, accepting the risk of items being taken before the buy because I planned on donating after anyway. They said I could wait for the manager who was on a break because it wasn't a drop off location, so I walked around the store while I waited. When the manager, Ashley, came back from break, she immediately was aggressive and angry with me for making her come back early (which I never asked for...I was content as can be to wait and shop and I even called the Lehi location while I waited to see if I could drop off there instead of taking everything home). Ashley asked me to leave the store and never come back....I stood in shock and so did the 2 teen employees in all honesty because they knew I never lost my temper, just was frustrated and was waiting to see if I could leave my items. I can't imagine what Ashley was going through today to be so rude, but I wouldn't want to shop at this location again in the future.

EXTREMELY disappointed with this location after being a loyal customer for many years. Shame on you for not treating your best customers better. I’ll be taking my business to another location from now on.

Great store, not the best location. Feels a bit crammed. Good prices for clothes. Other things are I feel a bit priced up.. could buy cheaper used elsewhere like Facebook marketplace.

I love shopping at Kid to Kid! The prices are great and the clothes are clean and look brand new. The customer service has always been great as well.

I really love the selection they have at this store ,the quality and not to mention the prices! I was honestly surprised. I originally went in expecting like a thrift shop but it really didn't give me that feel what so ever. The employees where also kind, helpful and would engage in casual conversation. I would recommend this store to anyone and will be visiting again.