Map
Detailed Information
- Place Types Bank
- Address 26501 Little Mack Ave, St Clair Shores, MI 48081, USA
- Coordinate 42.4883657,-82.9078434
- Website https://www.huntington.com/Community/branch-info?locationId=276
- Rating 2.9
- Compound Code F3QR+8V St. Clair Shores, MI, U
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
The tellers at this branch are incredibly kind, friendly, and helpful. However, the branch manager, Sarah, is impatient and unkind. On several occasions I’ve waited in line unnecessarily because there was no outward sign that the lobby was open/closed. On this occasion, I spied a lock box on the front door so I assumed the lobby was closed and pulled to the drive through. There was a line, so I waited for 20 minutes just to be told that I needed to come inside. While working with the teller, I made a friendly suggestion to put a ‘LOBBY OPEN’ sign on the door to make it easier for folks. Sarah overheard me talking from across the lobby, interrupted and started rudely berating me. She rattled off Huntington policies as if I should have known them, while I just stood there completely embarrassed. The customer she was helping and the other tellers stood around awkwardly while this happened. Another teller tried to give me a friendly smile while I was being yelled at, but it was incredibly uncomfortable for everyone. I left the bank completely embarrassed and after 3 years of loyalty, I will absolutely never return. I’m sorry your job is so stressful, Sarah. Please be kinder to people. Nobody deserves to be spoken to that way.
I’ve been with this bank for almost 10 years and they wouldn’t let me cash a check with no real explanation. I’ll never do business at this branch again!
Excellent customer service. Love all of them in this branch
The most rudest unprofessional people I have ever met.
Visited the branch this morning to clear up a problem with my account and Jessica Morrison helped me. She provided EXCELLENT customer service and fixed the problem in no time! She also gave me some very useful tips. Thanks Jessica!
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