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Heat Wave Heating & Cooling

20916 Van Born Rd, Dearborn Heights, MI 48125, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
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Heat Wave Heating & Cooling
Reviews
Sean Kenney (11/13/2019)
If I could give them Zero stars I would! There are plenty of Heating and cooling companies who need your business. Don’t waste your time on this one! HeatWave come out to look at our furnace. Was told our heat exchanger was cracked and need to replace entire furnace. Was quoted a price of $1800 plus $240 for permit. Morning of supposed install, price went up to $2500. The tech that quoted did not include a chimney liner. So after taking a day off work, our appointment of 9am, no one showed up and finally received a call at 11am. Saying he was sick yesterday and couldn’t do the job for the quoted price. So to make a long story short, HEAT WAVE did not receive our business for this job nor will they receive any of our business. It appears to me they wanted to make some extra money. STAND BY YOUR QUOTE! Your business depends on it! I strongly believe when you have incompetent employees this is the end result of poor business!
Cherie Monroe (04/10/2020)
Excellent company owner I did my work and beat all the others I called on price.
Tom (10/16/2018)
My son and families heating quit working on a Sunday and I know a bit of heating and cooling and so I went over and looked at it. all things were working until the blower motor was called upon and the motor would not turn on. He called Heat Wave and they came out. I told Mr. Nelson (Technician) what I had done and found and so he went through everything. He found the problem was in the controller and switched the blower motor to run on another speed by switching the wires. He explained all what was going on, gave an evaluation of the old furnace with no pressure to replace.nWe only got their name because a year before my brother had a friends friend that was supposedly an HVAC Tech install a new furnace and AC system. Unfortunately he paid the guy cash ahead of time and the guy never finished the job so my brother walked over to Heat Wave and they gladly finished the installation very reasonably! As I said earlier I have a good amount of experience and Mr. Nelson covered all the bases and made sure we were running and I can tell you that Heat Wave is lucky to have such an honest and knowledgeable Technician!!!! 5 Stars!!
J Bosh (11/24/2018)
Would not recommend. Will take the job right away but then makes an excuse that he needs to get parts. Then comes back days later. Parts that should have been on truck or get from Lowes in 30 minutes. Very rude and unprofessional. Also did not diagnose the problem correctly.
Mariah Mullins (05/26/2017)
Owner hit me in the face. Never spend a dime there.
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