Meijer Pharmacy

I started putting my prescriptions through online rather than calling them in to refill them. In the past, I’ve needed a prescription same day and they’ve told me they could have it. Then I get there and oh, we won’t have it until tomorrow morning. I’ve found that if I submit my order online and select “ASAP” that I get my prescription same day. They’re pretty easy to deal with. I had a GoodRX coupon that I used one day and they had to reprocess my order, so I had to leave for about 15 minutes and come back. But it saved me $40, so I didn’t really care that I had to come leave and come back. It’s definitely nice that your prescriptions go towards your mperks. That’s the only reason I switched to this pharmacy.

I had a psychiatric prescription sent to the Meijer in South Haven by my psychiatrist because my mail order was really messing me around in getting my prescription to me because I was close to running out. My expectation was that I could get it yet that day. Called them, yes it is ready. Go to get it. We don’t have one for you. Yes, we’ll have it for you tomorrow morning. Go to get it. No we don’t have one for you. Evidently she had one, said she’d have it ready in an hour. Go back. No prescription. By this time I was out of the med and she doesn’t have the prescription. After holding up the drive up line for a good 20 minutes, she has found it in the mail order box. We’ll get it ready, we get in the back of the line, again. We get to the window and she says they are out of it: it will be here tomorrow morning. Ok we’ll be there at 8:00. We can’t get it until our order comes. When does it get there. Sometime after 10:00. Getting information is like it was a golden secret available after you waste my time by an hour. By that time I let her know how inept I though the pharmacy staff attending the window was, and I would not be having it filled and would never have another one filled there. I will take my business where they can at least fill it within less than an hour. So much for good relations with your staff, and you have lost 2 customers plus all the other persons I can reach. I, believe it or not, am not a happy camper and no longer a customer!!

Meijer pharmacy in south haven is by far the worst in the area. Never use this pharmacy!!!!

Got a text my prescription was ready at 2pm.nArrived at 3:45...not ready.nShe apologized and said she could have it in 5 minutes...did a lap which took 15. It’s now 4pm, 2hours after my scheduled pickup time and it’s still not ready. “So sorry, so sorry, we are working on it.”nGo elsewhere.

Having a bad experience. Came to pick up prescription they said should take about 45minutes. I told them thats fine i have shopping to do. Came back then they said they don't have the full quantity to come back tomorrow perscription will be ready after 1pm. I come back at 5pm and was told it is still not ready because they were shipped late. To come back again tomorrow after 1pm. Luckly I still have some medication.