Ransom, Suzanne DVM

I have tried to stay positive and have hope for a visit, but after months of arranging days and times, I have never been able to receive a visit with Dr. Ransom. Always one reason after another and always communicating late at night and never any follow through.nI am not sure what Dr. Ransom is experiencing with in her personal life, but it has definitely affected her ability to be reliable and I sincerely hope that whatever has distracted Dr. Ransom, that she is able to get back on focus.nMy girl has suffered much longer than she should have and that is my fault for holding on for hope of a home visit, but I wish that my hope was not due to that of an unreliable or distracted professional.nWhatever is going on in Dr. Ransom's personal life, I hope that it resolves itself and she is ok, but I would recommend a more reliable person.

RUN! Do not fall for it! Suzanne was recommended by a friend who used her over a year ago. It is evident that her professionalism and ethical responsibility have vanished over time. Our local vet diagnosed our dog with an aggressive cancer. They recommended euthanasia within a few days to a week, but would only allow one person in the room, so decided on home euthanasia. When I contacted Suzanne, she pushed steroids-which my vet said would not work for this type of cancer. Of course, opinions can vary, so after she urged us, we started to consider and set up an exam appointment. Suzanne kept delaying and then never showed the first night. The second night she showed at 11:00 PM, which we did not agree to. (Car problems/family problems etc.) She finally did show on the third day at 6PM. During one of the many conversations while trying to reschedule the appointment, Suzanne wanted to add even more meds with the steroids. This included two types of pain pills, some antibiotics, subcutaneous fluids, and liver supplements. That concerned me as our dog was already losing her appetite and had an upset stomach. She really pushes her agenda, and we started to second guess our rational decision to end our dogs suffering. That is our fault for falling into that trap while emotional and sleep deprived. After two days, I called to let her know that it as time to say goodbye to our dog as she was no longer interested in food. She questioned our decision -which made it so much more difficult. We called her at 8:15 PM to schedule. She said that she would make her way out in a half hour or so. It was 12:30 AM when she showed. She tried to charge an inflated cost was $610 and said that we would get the receipt from the crematory later. Suzanne was supposed to take our dog the crematory at 8:00 AM the next day. I asked her to text when she left. At 11:45 AM Suzanne said that she overslept and was on the way to the crematorium-but had to stop at the credit union. So, our dog had been in her care for 8 hours as it was. I called the crematory at 3:30 PM and my dog had never been there. We had to track her down and demand that she return our dog to us so that we could handle it ourselves. Who knows if our dog would have ever been delivered-but driving around with someone's dog in a car all day is concerning on many levels. Losing a pet is difficult enough and she caused so much more grief and turmoil because of her negligence and lies!

If no stars were possible I would rate her that! She is not professional or reliable.

Dr. Suzanne is awesome!! She initially came to my house as my vet of 28 years was on unexpected medical leave, and my cat became ill. His illness progressed for 3 LONG months and Dr. Suzanne was ALWAY available; she works some crazy long hours and is one of the most caring and giving Dr's I have ever known. She was always upfront, informative and supportive. It was quite sad journey, but I was so glad she was on it with me. I would highly recommend her!!