Map
Detailed Information
- Place Types Veterinary care
- Address 28223 John R Rd, Madison Heights, MI 48071, USA
- Coordinate 42.501199,-83.105955
- Website http://www.veterinaryemergencyservice.net/
- Rating 3
- Compound Code GV2V+FJ Madison Heights, MI, US
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
The negative reviews for this place are about the pricing. But can you fix the issue yourself? No? Then I think it’s worth the money. I brought my cat here last night and they were super quick and helpful. My total was $525 but it was something that was URGENT and I was unable to wait for my cats normal vet to open in the morning. Would recommend this place to anyone in the area.
DO NOT GO HERE!!! My 7 week old puppy wasn’t eating so I brought her here for a quick check up. They suggested I run $729 in tests. When I told them that that was more than I was willing to spend, they held my dog hostage until I paid an examination fee. My dog was in the examination room for under 5 minutes and they claimed the examination was $100. The vet wouldn’t even come talk to me to discuss vitals. Instead they sent me a very rude nurse who told me my dogs temp, heart rate, and blood pressure were all normal. (Then why $729 in suggested tests) They’re stool sample test fee was the highest I’ve seen in the 20 years I’ve owned dogs. (Nearly $300) We also found the office staff to be incredibly rude too. When we were leaving we saw the staff disposing of the bodies of animals that been put down. They were HURLING them into the back of a Honda Odyssey. I’ve never seen such disrespect. These people are price gougers without compassion. Unless your animal is bleeding out before your eyes go elsewhere. In fact even then take your pets elsewhere because in the final moment of their lives they deserve better than these jerks.
We had to make the difficult decision to euthanize our sick kitty last night. Since our normal vet would not help us we took him the the Emergency vet. They were wonderful! So compassionate towards us at this difficult time. It is such a heartbreaking time but they really helped us and put our baby out of pain. Thank you for your empathy and caring attitude towards us and our little guy.
I was here last Thanksgiving, so I know this is a super late review. I had taken my cat here due to him having a blockage in his throat. He is well and the vet who treated him was very helpful and informative. However, the receptionist was incredibly disrespectful. I was given a form to fill out and she disappeared behind the desk. Next thing I know I'm hearing the door to my carrier being opened and her shoving her hands in there to examine my cat. For one, my cat does not lie strangers, he even hides when he hears a knock on our door. Second, it was highly unprofessional to not even ask my permission before invading my cats space like that. I have no problem going here again if need be, but I remember what she looks like and I will no deal with her at all. I have NEVER had someone do that in all the years I've gone to vet appointments...
They were very caring and professional during my unfortunate visit of my cat who died suddenly. I went to the nearest place as I was in a panic. Had no issues and they were very sensitive to my situation. I received a thoughtful card as well, signed by the entire staff. It found me at my new address, and this gesture meant a lot!
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