Home United States Michigan Windsor (Oakland Mall - Troy, MI)

Windsor (Oakland Mall - Troy, MI)

462 W 14 Mile Rd #462, Troy, MI 48083, USA

Map

Detailed Information

Place Types Clothing store
Address 462 W 14 Mile Rd #462, Troy, MI 48083, USA
Coordinate 42.53686,-83.11212
Website https://www.windsorstore.com/blogs/store-locator/mi-troy-troy-o
Rating 3.2
Compound Code GVPQ+P5 Troy, MI, USA

Openning hours

Monday 12:00 – 7:00 PM
Tuesday 12:00 – 7:00 PM
Wednesday 12:00 – 7:00 PM
Thursday 12:00 – 7:00 PM
Friday 12:00 – 8:00 PM
Saturday 11:00 AM – 8:00 PM
Sunday 12:00 – 6:00 PM

Photos

Reviews

Erica Parmenter (02/18/2021)

They told me the wrong return policy and tried to give me only store credit after they said I could have my money back after 30 days. I complained to corporate, who said I could have my money back, and when I called the store to confirm (so they wouldn’t give me a hard time when trying to return it), shakorah refused to let me speak with the manager, saying she couldn’t talk to me because she was with other customers. I said I would be put on hold until I could speak with her manager. She put me on hold for over 20 minutes and when she came back, again, her manager couldn’t speak to me. Literally the worst experience I’ve ever had at any store.

Nikki B (10/07/2020)

Shakora is amazing! She greeted me when I walked in, asked what I was looking for and I told her I was looking for dresses for my Engagement Photo Shoot. She showed me all of my options to choose from (which were plentiful) and even helped in the dressing room. My entire experience was amazing because of her and I found the dress of my dreams!

f B (08/09/2020)

I would give zero star if I could. This store always disappoints me I haven’t been there in over two years but it happened to be the closest near where I was. I purchased an item online I got size xs the item runs a bit small so I went in to exchange it at the Oakland location for a bigger size. The item qualified for an exchange or return even though I got it with 30% off as the item was not a final sale. I go in and the manager was at the register as she was processing the exchange she gave me a price that’s 10 dollars more and I asked why her response was well you got it on sale and we don’t honor the online prices. She was not sorry and was very rude about it. As I replied back to her it was the same exact item and it was just an even exchange I wasn’t buying or returning. She repeated again we don’t honor online prices rudely. It just blows my mind how she was trying to charge me more for the same item for an even exchange! Never returning to that store.

Alaina Lee (09/29/2020)

One of the worst retail experiences that I have had. I purchased two pair shoes online and attempted to return them in store at Oakland Mall. The associate in the store advised me that since I used amazon pay that I would have to return them online through the mail in order to get a refund. I asked if I could get store credit and I was told no. I went home and discovered that I could not return it online because I used amazon pay. SO I RETURNED TO THE STORE and was told AGAIN that I couldn't return them because by this time it was beyond the return period. Long story short the young lady contradicted herself over and over...and I received a credit of $17 for 2 pair of shoes. I love the clothes but I will NEVER spend another dime at Windsor.

Ana Guardado (12/21/2019)

WORST CUSTOMER SERVICE! Literally waited in line for a good 20 minutes. And when we asked to be checked out and the “store manager” responded “in a second the girl is busy” with an attitude. Definitely won’t be back.

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