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Detailed Information
  • Place Types Insurance agency
  • Address 8478 Miller Rd, Swartz Creek, MI 48473, USA
  • Coordinate 42.957422,-83.8483506
  • Website Unknown
  • Rating 2.8
  • Compound Code X542+XM Swartz Creek, MI, USA
Reviews
Key Marshall (06/08/2018)
I am imploring all of you not to patronize this company and its locations...About 3 weeks ago i was at the State street location in Saginaw MI. I went through the wash as usual until it got to the dryers and their dryer ripped my 3rd brake light off of the top of my Tahoe. The guy on duty Andrew took down my info and a incident report and said he would contact me. Three days later he said he needed my vin# to order the part to be replaced. This raised a flag to me because you dont need a vin# for that (I assumed they were trying to look up any past damage to my vehicle so they could deny my claim). Three more days later Andrew told me his manager Scott said they weren't gonna honor the claim because my truck was 10 yrs old and it looked liked glue on my light (Mind you he has only seen pics of the damage). There was no previous damage done to my truck and their excuse to deny me was unacceptable. I then called headquarters in Swartz Creek and after 2 weeks of waiting on a reply I called today and was informed by them they wont cover the damage and they're backing the Saginaw location. I will be filing a lawsuit against them to recooperate my losses. If there is anyone else that has had a problem with this company please contact me and maybe we can collab on a lawsuit. These people will not get away with treating me like a nonfactor after taking my money and damaging my truck. Thanks for your time and please share share share!
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