Community Dental-Farmington

I have been extremely happy with all the service I have received in Farmington. Jennifer, the receptionist, is always upbeat and friendly on the phone and in person! Always able to answer my questions and genuinely seems to enjoy her job.nStephanie, my hygienist, goes above and beyond to make you feel comfortable about all procedures.. explaining everything before hand. She is gentle and caring and does an excellent job cleaning my teeth. She is very dedicated to her work and so knowledgeable. I have been to several different dentist offices over the years and she is by far , the best!! She is always upbeat and takes the time to praise me on my progress. I used to be very nervous having my teeth scaled...NOT with Stephanie...she has such a gentle touch and asks often if I'm ok. You are VERY fortunate to have these ladies working for you.

Nothing but good things to say about the people working at the Farmington Maine office. I had a lot of damage in my uppers due to years of neglect and really thought it might be past the point of no return. Several of my fronts had basically disintegrated. Anyone who has had this happen for whatever reason knows how hard it is to deal with, both in terms of appearance and function. Dr. Percolla did an unbelievable restoration just before the holidays and I couldn't believe what she was able to do. She and her techs are incredibly talented, compassionate professionals and I can't thank them enough. I sympathize with some that have left reviews who are frustrated because they can't get quick appointments but I'm afraid you will find that that is the norm in rural areas like Maine that are home to fewer practices and much need. Patience is the key , Also rememberCommunity Dental is non-profit and provides services at rates many could not otherwise afford so demand is even higher. They work very hard to help as many people as they can.Thanks to everyone there

Was on vacation from new jersey. My cousin has gotten a really bad toothache. We called and was told that they accept walkins. We got there at 9am. They told him to fill out paper work. Then they told him that he will be seen at 12:30pm. It is now 1:39pm and they are saying that they are trying to see him. I understand that scheduled appointments are first but why have walkins if u can't get an emergency visit. I've never been to a doctors office where the receptionist is rude and still has a job. Been on alot of vacations and some emergencies and never felt how we are feeling now. Don't think i will be back to maine again. Hope this is not how this always is. Maybeyou just have to be a local. SMH

Just at a loss for words I especially came in last week to try to get seen for tooth pain, received exact directions of what I would need to do as there was no time in schedule. Hired a sitter drove an hour, came in before specified time, then turned away as they are behind schedule, so the suffering continues. They were apologetic, although I , devastated

I would absolutely have given them 0 stars if i could have!! They billed my old insurance for a root canal that I got when i specifically told them 3 times that that insurance was no longer active and then they waited so long to try to bill the correct insurance that it was no longer covered and they stuck me with over a $1000 bill!nThen when i went in for an appointment to address multiple painful teeth after i had the 3 worst teeth pulled a couple weeks ago, but still have pain in these other teeth, they got the x-ray sent over from the surgical center and came back in and told me that since the surgeon pulled the 3 worst ones they didnt feel like my issues were bad enough anymore for then to even look at my teeth that are still hurting since my mainecare will only pay for limited exams of specific teeth that are causing pain or infecntion. So even though I told them the teeth were in pain they decided they got to choose whether my pain was worth their time or not and told me if i wanted them to look at my teeth they were going to make me pay over $200 up front just to look at them and tell me what might fix the issues. They dont seem to understand that if someone is on state assistance programs they probably dont have over $200 extra just sitting around in their wallet waiting to be thrown away just for someone to tell them something they already know!nThen they told me that they don't accept payments that come from TANF support services, which will help someone on TANF with up to $2000 per year in dental services, but they told me that they dont work with TANF and they wouldnt accept any payments coming from them!nThe staff at this office are VERY clearly biased against people on state assistance and absolutely treat those people much worse than others!!nI decided to drive an hour away from my home to come here because they were recommended by an associate(who isnt on state assistance programs mind you) and that was for sure a BIG mistake! Will NEVER go here again!!!