Map
Detailed Information
- Place Types Local government office
- Address 210 2nd Ave, Rock Falls, IL 61071, USA
- Coordinate 41.7810212,-89.6925289
- Website https://tools.usps.com/find-location.htm?location=1379609&utm_s
- Rating 3.3
- Compound Code Q8J4+CX Rock Falls, IL, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday 9:00 AM – 2:00 PM
- Sunday Closed
Photos
Reviews
I order a lot online and receive packages that have been open on a consistent basis. It's no wonder why USPS is struggling so much. Maybe we need better employees? Maybe we need better management?. I will say this. where I work, people are proud to be there and are grateful ud83dude4f For such good employment.
Ran into issues with an order from Amazon when doing a change of address and they were very helpful on making sure everything was taken care of. So grateful for the patience they had with me!
Terrible work ethic. A lady answers the phone and when I inquire about a piece of mail, she of course doesn't have the answers and directs me to a guy who basically says my mail that was supposed to be here 2 days ago cannot be found. He then suggests that I go about other ways to receive my mail. A paper check, use direct deposit. Utility bill, get your bill electronically, and packages might as well go through anything but there. Thanks Rodger, real professional. I am guessing by how hung over a few employees seemed, they have not completed sorting it, and its been sitting there untouched. I've heard terrible things. It's a shame. Anyone know who the site manager is? Hope she knows of all these complaints. Ill take my money elsewhere and suggest everyone do the same.
Never get my mail on time. Which is terrible when I can't even receive my bills on time, then get hit with a disconnect notice the same day, because mail isn't being delivered when it's supposed to. Customer service is poor and they pretty much tell you to deal with it.
I ordered something for my self last week. It's only been six days. I get alerts about my packag . Tell me why it's still sitting at Melrose park il for 3 days. That's just rediculous. I could have drove myself to get ur and I could have already gotten my orde . Might be a while before I order something again
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