R+L Carriers

Great experience! Customer service to schedule was excellent. The driver, Luke, was very professional and arrived on time. You could tell they take care of the products they're delivering. The items arrived in perfect condition

The incompetence displayed by those from this company has been nothing but astonishing. I need to congratulate you as you have exceeded any expectation of what constitutes terrible service! Kudos to all who made absolutely nothing happen!nnDescription:nI made a purchase through a 3rd party that hired R&L whom I will refer to from now on as Train Wreck Trucking to deliver the package.nn1st contact - They call as they are making the delivery that day, no call to schedule prior and my job site is an hour away. They offer a 5 hour window and cannot under any circumstance simply drop the package inside the door.nn2nd contact (Same day) I call to change delivery location as the 1 hour away 5 hour delivery window isn't going to work. Give them new address, they say they will contact me back soon to schedule delivery to new addressnn3rd contact (2 weeks later) - Receive call saying delivery is being made that day. I say fine, just leave package outside. They insist it must be signed for but again, never called to schedule. I make a call, arrange for someone to sign for package and call back to Train Wreck Trucking. They inform me that the driver no longer has the package on the truck, then say wait... It was never on the truck as it is in Chicago. I ask when package will be delivered, they say 10AM-2Pm on Monday.nn4th Contact (Monday at 3PM) - When will you be making the delivery today? Them.. We have no delivery scheduled today. I apologize sir, I will get to the bottom of this and get back to you tomorrow morning.nn5th Contact (Tuesday at 1PM) What is going on with this delivery? I don't know sir, I will contact you later today. Call back later that day and the guy went home.nn6th contact (Wednesday at noon) What is going on with this delivery? I don't know sir, it's still in Chicago. I will call you back. Never does.nn7th Contact (Thursday AM) I sit on hold for 15 min and hang up. Call rep from materials company, explain I am finished, you deal with Train Wreck Trucking. Rep calls back and explains that Train Wreck Trucking assures delivery will be on Friday before noon.nn8th Contact (Friday at noon) When will my delivery arrive? Looks up delivery and it's not scheduled.nnWe are now attempting to see where Train Wreck Trucking is keeping the package so that we can pick it up ourselves as Train Wreck Trucking apparently doesn't actually deliver packages.nnIf there were an option for negative 10 stars it wouldn't be low enough. This company is pathetic.

Great place to work. Not just because I work there but it's really great to be working there .

Great people making shipping fun.

Nice place to delivery unlonding in less 20 minutes, Kyle help me to be empty fast. Nice warehouse staff.