Map
Detailed Information
- Place Types Beauty salon
- Address 9100 Marsac Avenue Fourth Floor, Park City, UT 84060, USA
- Coordinate 40.6160648,-111.5120823
- Website https://www.montagehotels.com/deervalley/spa/
- Rating 4.4
- Compound Code JF8Q+99 Park City, UT, USA
Photos
Reviews
My family and I visited the montage deer valley resort recently and we’re blown away by the excellent customer service, professionalism from every employee we encountered. Deja went above and beyond to make us feel at home, with a personal tour of the entire facility and reminders of fun activities to participate in with our kids (s’mores night and indoor swimming), that the kids loved. The bowling manager Kyle, was an excellent host, making sure we had what we needed, drinks, snacks, it was a blast! Our bellman Curtis was excellent, very courteous and thoughtful. I enjoyed a facial and the spa services were excellent! We are very much looking forward to a stay in the winter and enjoying a home away from home.
This was my first real hotel stay since Covid-19 shut things down. I came in with low expectations and was pleasantly SURPRISED! This place is not only beautiful inside and out, but offers additional services like poolside service and loaner Cadillacs! The staff was AMAZING! (with one exception) Everyone went above and beyond to make sure my stay was PERFECT! I wanted to highlight some of those whos attentiveness and attention to detail went ABOVE & BEYOND! Monica and Deja from Front Desk/Guest Services were an absolute godsend and really were the ones who orchestrated the whole experience, THANK YOU! Expect to be greeted by THE BEST Valet guys you'll ever meet, Chad and Cord. And a BIG THANK YOU to Jen from Housekeeping, whom kept the room clean as a whistle and made sure we had ample complimentary chocolates to indulge ourselves on while we were on our stay! A side note of negative, I did want to mention: when i had purchased two old fashions at the hotel bar, I was told AFTER the fact, that the 2 drinks (old fashions) came out to $184.88 (tip not included)! I was in such shock and too embarrassed to make a fuss in front of my friend, that I just paid it. On a MUCH brighter note Overall, if you haven't experienced life changing service, get yourself to The Montage Deer Valley, you WONT regret it!
From start to finish we had the best experience here! The Montage Deer Valley’s staff created a (covid-safe) wonderful environment where our expectations were not just met but anticipated.
What started as impromptu stop on our roadtrip ended up being the highlight of our entire trip and I already want to go back!
The property is breathtaking and has so much to offer even during “covid” and because of the staff’s attention to detail and housekeeping’s attention to cleanliness we felt very safe during our stay.
We were welcomed by a big smile (Deja) who personally escorted us to our suite (mask on and appropriately distanced from us) and gave us all the “tidbits” that made our stay more comfortable and relaxing. When reserving our room I mentioned I'm a big coffee drinker so they left a coffee pot in my room and brought me up fresh cream and kept my coffee supply replenished.
We were able to take advantage of all the hotel had to offer hiking/biking, tetherball, pool, jacuzzi, games, s’mores!!!! by the fire!, chocolate melt in your mouth bonbons, and so much more. While doing all of that the staff in every department were so attentive, safely distanced and made us so comfortable by being actually present and aware of our needs. For example the morning pool service gentleman not only brought us our yummy drinks and delicious meal, he also shared some good insight on the local must see places and then wrote down the places I was questioning him about.
We were even able to borrow a gorgeous Cadillac to explore the surrounding city and were greeted and assisted by Chad and Cord (great guys) who both made it easy for us to go and come. I appreciated the extra attention like when I was eating s’mores (oh happy day) by the fire and a lovely woman brought me a warm blanket because she noticed I was shivering.
Unfortunately I left behind all of the boxes of yummy bonbons I purchased for gifts including my favorite “Veuve Clicquot” flavored ones! I called to rescue my bonbons and it was too late but Ryan the director was so gracious that he replaced and shipped them to my home! Great service!!! So when you do stay here don’t forget your bonbons when you leave! Much gratitude to all the staff that made my stay here unforgettable.
Not enough can be said about how amazing the staff is in this resort, everyone is friendly and greets you every single time, extremely helpful , always ready to answer any questions or be of service. The grounds are spectacular. The rooms are big, everywhere was spotless and super clean . Food was amazing . Great pools and excellent spa service . 5/5 all around!!
Nice! Was there for a conference. Food was great. They upgraded us to a suite for no upcharge.
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