Banfield Pet Hospital

Friendly staff and the techs actually listen. We just switched to this vet clinic after another location moved. Our concern was that our husky is very vocal and can be uncooperative. We let the technician here know and they even confirmed our dog could wear a muzzle if needed. After the first exam they did say the muzzle was needed since she was showing here teeth but never snapped at anyone. Now 3 visits in, the dog is more excited to see the staff here then us when we come to pick her up.

Great staff. Kind, courteous, and truly care for each pet.

I have been overcharged 50%. Nothing was done to help my dog. I was told that I had to advise the doctor what kind of tests I wanted for my dog. Doctors do not know how to read radiology results.nWhen asked for the results of one of the tests I was refused to received it.nNo , I do not recommend this company.

Extremely kind and compassionate staff. We initially brought our foster cats here through their network, but fell in love with everyone there, so we moved our cats over! The treatment they have been getting is far superior to our previous vet!

A few weeks ago we brought my dog in as he had something wrong with his eye where he kept closing it as if it was hurting him. The vet, Ravi Kumar Arvapalli prescribed him eye drops for two weeks saying it was an ulcer? A few days before his follow up check up, my dog began breathing much heavier , as well as coughing and gagging very frequently (he had been doing these behaviors occasionally the last time we took him to the vet). When we took him to this vet, all Ravi wanted to focus on was running tests on my dogs eyes, which were at this point fine. We urged him to focus on my dogs other very prominent issues but for some reason this vet only wanted to run eye tests (most likely to rack up bills). Finally he calls us saying that our dogs temperature is dropping and he must be taken to the ER to see a cardiologist. He then sends us to the wrong location of the ER. After finally being informed by the first location’s ER staff where to go, they told us our dog was in heart failure and his lungs were full of fluid. We had to put our dog down that same day. Everyone else at this Banfield is competent and seems to care for animals, whilst Ravi Kumar Arvapalli seems to only care about making as much money as he can by running unnecessary tests and procedures. I diagnosed my dogs symptoms with a simple google search meanwhile this “doctor” couldn’t even identify the problem on his own and now we have lost our best friend. Never bringing a pet here again and I urge others to do the same.