Map
Detailed Information
- Place Types Veterinary care
- Address 2024 S River Rd, Des Plaines, IL 60018, USA
- Coordinate 42.0167336,-87.8743804
- Website http://mynorthwestanimalhospital.com/
- Rating 4.6
- Compound Code 248G+M6 Des Plaines, IL, USA
Openning hours
- Monday 9:00 AM – 6:30 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 6:30 PM
- Saturday 9:00 AM – 2:00 PM
- Sunday Closed
Photos
Reviews
I took my dog there for an ear cleaning during the Pandemic. They brought my dog back to the car and my dog was traumatized. I was then informed that I owed over $400. I said, for an ear check? It was then explained to me that they took it upon themselves to add a vaccination, several lab tests and a fecal sample. I asked, why didn’t you call me for approval of services first. I was waiting in the parking lot. The staff was unprofessional and rude, as I explained I did not budget for this large amount of money and they then threatened me with collections. I asked to have the office manager call me to discuss what happened and I never received a call from the manager. You and your pet deserve better treatment than I received and my dog and I are much happier at our new veterinarian office.
They do everything possible to make your visit run smooth. They're very covid 19 conscious. They meet you in the parking lot take your pet in and bring it back out when completed.
I love the staff!!! The Vet was very informative and personable. I felt my dog was in great hands and trust them ultimately. They took care of things in a timely manner. I highly recommend this place. ud83dudc95
Disappointed that Dr Orsi has not contacted me after the passing of my Charlie at home with us. Too much anesthesia was administered during a tooth extract. He had a heart murmur & I was told they would do a chest xray before the procedure - they did not! His heart stopped during & they had to give him a shot of epi. Sent him home with us & he did nit make it through the nite. My only comfort is he was home with us when he passed.n*Update-it's been almost 6 months & still no caall from Dr Orsi! ud83dude1e*
Been going here for all my cats over 25 years, always have good experience, doctors are compassionate and very good at diagnosis.
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