Map
Detailed Information
- Place Types Funeral home
- Address 7812 N Milwaukee Ave, Niles, IL 60714, USA
- Coordinate 42.0228694,-87.8117162
- Website http://www.skajafuneralhomes.com/
- Rating 3.9
- Compound Code 25FQ+48 Niles, IL, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
I could not be more grateful for the amazing staff at Skaja Terrace Funeral Home. My Grandmother passed away this last week and myself and my family could not have been happier with the two day event that they hosted for her. They helped my Mom, Aunt, Uncle and Grandpa put together a wake, funeral, graveside service, and luncheon that was so well thought out and beautiful; my Grandma would have loved it! Mark, the Director, was so attentive to helping us in every aspect of the arrangements and he was there lending his support through every hour of the two day event. My Grandma was a vision for her open casket ceremony; a dream that we were not sure would have been possible due to the battle she had through her final four months on this earth. How wonderful it was to see her finally at peace and done up just as she would have been in her earlier years; a memory I will forever hold near. Thank you again Skaja staff, and especially Mark, for helping us send my Grandma up to heaven in the best way possible; my family will be forever grateful.
Great people!
My fiancé lost her mother on August 5. Her father had arranged a prepaid funeral with Skaja Terrace some months ago. We received the call that she had passed early that morning. Mark and his associates quickly arranged her pickup, confirmed all arrangements for the funeral, and accommodated our every special request. My fiancé's mother had a long battle with dementia, and in the end she did not look well. Mark assured her all week that he would make her mom look great. When we walked into the room for the wake, my fiancé' cried with happiness. She saw the mother she knew before the ravages of dementia. Mark handled over 200 people at the wake, made sure the funeral went smoothly, and was there at the burial site to make sure everything went well. My mother is 91. When she passes, I know who I am calling.
When our loved one passed away six hours from home, we struggled with whether to have his remains taken care of locally, or whether to transport him home to be taken care of. The chaplain at the hospital recommended Skaja Terrace, as his own mother's funeral was handled there. So I called. Kevin spoke to me kindly, was straightforward, respectful, and helpful. After spreading to my hometown funeral home, who LAUGHED at me on the phone, I had no reservations in entrusting our loved one to Skaja Terrace.
It was shocking how terrible our experience was when we went to inquire about their services. The director Mark needs to seriously learn customer service basics, especially for such a sensitive industry. My mother ran out of there in tears, and we were right behind her after that experience. AWFUL.
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