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Zales

244 St Clair Square, Fairview Heights, IL 62208, USA
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Detailed Information
Openning hours
  • Monday 11:00 AM – 7:00 PM
  • Tuesday 11:00 AM – 7:00 PM
  • Wednesday 11:00 AM – 7:00 PM
  • Thursday 11:00 AM – 7:00 PM
  • Friday 11:00 AM – 7:00 PM
  • Saturday 11:00 AM – 7:00 PM
  • Sunday 12:00 – 6:00 PM
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Zales
Zales
Reviews
Whitney Olinger (04/12/2021)
Absolutely terrible experience! Purchased a ring online and it doesn’t look anything like the picture, went to the store to return it and try to find a ring in store. They were rude and rushed me. The store will not match online prices or any discounts! Seriously never ever will but a thing not step foot in that store again! If I could give them 0 stars I would!
aL _ (04/07/2021)
They can't answer the phone to save their life
Gwendolyn Rusan (04/05/2021)
Beautiful bracelets and charms... Love their selection!!!!
Alycia Welte (10/09/2020)
Buyer beware!! wish I could give negative stars. The store and their online site are handled separately so if you order online and by chance they send the COMPLETELY wrong ring, they're is absolutely nothing anyone will do for you. They just say oh sorry but won't give a discount or anything. Now I'm paying more for my wedding band because I'm not getting the same sale AND I won't even have it in time for my wedding. Worst jewelry store EVER!!!!!!
Kerri Kingsley (09/02/2020)
I would give Zales zero stars if I could. What ever you do do not buy from Zales. I ordered a ring in Dec with the knowledge that it was on backorder and I would get by beginning of March. Didn't come until the middle of March and my mother's ring ce without stones. They reordered it and now it is stuck in limbo at the special order department waiting for them to open back up. I don't see why one or two people can't check rings and send them out to customers! Plus the manager at Fairview Heights location NEVER returnsy calls!!!!
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