Map
Detailed Information
- Place Types Accounting
- Address 380 Office Ct, Fairview Heights, IL 62208, USA
- Coordinate 38.6035728,-89.9781646
- Website https://www.irs.gov/
- Rating 1.6
- Compound Code J23C+CP Fairview Heights, IL, U
Openning hours
- Monday 8:30 AM – 4:30 PM
- Tuesday 8:30 AM – 4:30 PM
- Wednesday 8:30 AM – 4:30 PM
- Thursday 8:30 AM – 4:30 PM
- Friday 8:30 AM – 4:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
It’s hard to talk to someone on the phone, and make an appointment. I was able to be seen today for a brief period of time. The lady who’s normally there is always nice except for today. She answered one of my questions and told me to call the appointment number for the other question. Of course, I called the line and couldn’t get through. COVID has definitely changed a lot of things.
I needed to talk with someone over the phone, the phone selections do not allow it. I called the appointment phone number it worked the other day now it does not. COVID 19 has cause poor availability and application of customer service everywhere. To anyone who still has a job be thankful to God for it. If customer service is not for you please quit or retire, someone else would be glad to have an opportunity. To IRS, please listen to the reviews and fix the problems.
Not able to see anyone but the security officer on duty was extremely helpful
Every time I would call the number I would get the automated system. It would take me to another place and then, nothing. It’s really no help. I’ve called 5 times and no pick up. I’ve waited for 5-10 mins on the line.. and nothing.
I walked in the office, the officer told me to have a seat. I asked him do I need to pull a number he said he don’t know. He is very misleading and useless to the customer. The representative came out and spent more time trying to refer me to call instead of helping. The taxpayers pay for their wages and they screw the taxpayers over by providing poor service.
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