Peterson Joel B DDS

Amazing experience with this dentist. Answered all questions regarding my son’s procedure. He was friendly and up front. Staff very responsive when I had questions and called the office. He is available 24/7 for after hour concerns and made my son feel safe throughout the initial visit, procedure, and after. Recommend 100 x’s over.

We waited at least 2 months to get into the this dentist. WE are new to the area and my daughter needed a new dentist. She is under my primary health insurance from work but also has Medicaid as a secondary. We get there on time, I had her the cards she says we don't accept Medicaid patients, I said no worries just use her primary. She tells me ooo no I can't, I need to talk to the dentist. They REFUSED to see her. Because of her SECONDARY INSURANCE! The lady did this pretty loudly in front of the other people in the waiting room. So she not only embarrassed me in front of a stranger but also my daughter. So nope, I wouldn't recommend.

DROPPED ALL STATE INSURED CHILDREN B/C OF COVID!!!!nI had taken my child there, every 6mo, driving 25min, for 8yrs. But when covid hit, they called all their state insured patients and dropped them! Wow! I didn't see that coming and was left to find a dentist accepting new patients. Rude receptionists, extremely long waits, poor experience altogether

My daughter liked them, but got referred to him from another dentist for a deep cavity in one of her upper molars. When she was seen they did nothing but a basic exam after waiting 4 days from her initial referral, tell us no appointments until January to fix it, but she can be put on a short call list. The tooth now has an abscess after a week of waiting, had to get antibiotics prescribed for it from her primary care doctor, which she also questioned why she wasn’t prescribed any from the dentist and why they wouldn’t treat it as an emergency since abscesses can quickly spread and become fetal. What doctor that cares about patients will leave a 6 year old with a tooth abscess? Calling around to see if I can find another dentist to fix the tooth, if not up to Iowa city we go.

Our family has been coming here for years, even now that we no longer live in the area, the hour drive is more than worth it to us.nDr. Peterson is wonderful, as is his staff. We have never had long waits, and scheduling has always been flexible.