Map
Detailed Information
- Place Types Doctor
- Address 267 Fob James Dr, Valley, AL 36854, USA
- Coordinate 32.8166833,-85.1917481
- Website https://www.eamc.org/services/valley-area-medical-pavilion/
- Rating 2.9
- Compound Code RR85+M8 Valley, Alabama, United
Reviews
I absolutely love this office. I love Karla- cannot say enough good things about her and how she treats her patients. I see reviews about the staff being bad; however, I’ve always had a good experience with the staff.nnDon’t listen to the poor reviews- truly a good practice.nnHighly recommend Karla!
Mostly the staff is friendly and professional except for one reception who answers the phones, she can be rude so you have to be especially assertive with her to get what you need accomplish. The nurse practitioner I see here seems to be in personable if you need to make changes. I was told by my psychiatrist as well as having his notations in writing from the MD-Live app; this is where my appointments are through my insurance plan, that his notations and his professional decision could have been written by anybody. With that being said it's apparent that she nor did her nurse take the time to discuss or ask questions to get the necessary information before she made medical decions.
I have a birth defect so I've seen a number of different doctors and have had good and a few not so good experiences.nThey're kind and helpful to me. They listen to me when I have something to say and answer my questions the best they can. My doctor is very friendly and I've seen him for years now and don't plan on finding another one.
Bad customer service.
Rude customer service.
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