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Hertz

5717 S IH 35 Frontage Rd, Austin, TX 78745, USA

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Detailed Information

Place Types Car rental
Address 5717 S IH 35 Frontage Rd, Austin, TX 78745, USA
Coordinate 30.1968156,-97.7631754
Website http://www.hertz.com/rentacar/location/unitedstates/texas/austi
Rating 3.2
Compound Code 56WP+PP Austin, TX, USA

Openning hours

Monday 8:00 AM – 4:00 PM
Tuesday 8:00 AM – 4:00 PM
Wednesday 8:00 AM – 4:00 PM
Thursday 8:00 AM – 4:00 PM
Friday 8:00 AM – 4:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Kendell Gloria (03/31/2021)

My service interaction with the employees was great. Apparently the weekend I made a reservation they were out of vehicles and didn't know how I hadn't been contacted about this. But, they worked it all out and had something for me.nnThen while I was out of town I got a flat tire, which a stranger was very nice enough to help change it to the spare. When the tire was placed in the car, since there was no room for it in the spare tire space. I found my paperwork with a number to call for roadside assistance. I went ahead and called to inform that I would be taking to Discount Tire. They stated no, take to the airport and will exchange the vehicle. They helped ne with no problems and even got a free upgrade since they didn't have any other compact vehicles.

K Norbert (03/30/2021)

I wish I can give NO stars!!! Called for a reservation, arrived at 8:30 to a crowd of people waiting to find out no one was there. Called Hertz Customer Care multiple times, only to get the runaround that they are running late and would be there soon. By 9:30am everyone started calling again only to find out that now other Hertz locations are telling us they are closed. This location screwed up a lot of people’s reservations on this day. 5/30/21

70 c10 350 jtown (03/26/2021)

Incredibly unprofessional! Wouldn't hold the specific vehicle I requested then told me I missed my appointment from 5 hours earlier! And they don't accept DEBIT card?? Website is buggy and seems fake. Amateurs!!!

Help Webmasters (03/27/2021)

I booked a rent a car on Expedia to pick up on Saturday, but they are not open on Saturday. Instead of letting me know this in a timely manner, I got a txt msg saying they didn't have any cars because of unexpected high demand for rental cars. Thanks for canceling my vacation and vaccine shot appointment!!!! I have an idea, why don't you make sure people can't book cars on the major travel sites when you are not open instead of screwing people over.

Brittany Whitehead (03/23/2021)

They do need some help with the phones, I waited a while to talk to someone, but Antonio did a great job diffusing my frustration quickly once he did get on. You need more of him, maybe one devoted to answering the phone!

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