Home United States Texas White House Black Market

White House Black Market

1600 S University Dr Ste 606, Fort Worth, TX 76107, USA

Map

Detailed Information

Place Types Jewelry store
Address 1600 S University Dr Ste 606, Fort Worth, TX 76107, USA
Coordinate 32.7286945,-97.3633408
Website https://stores.whitehouseblackmarket.com/boutique/white-house-b
Rating 4
Compound Code PJHP+FM Fort Worth, TX, USA

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 8:00 PM
Sunday 12:00 – 6:00 PM

Photos

Reviews

Bobby Cole (03/01/2021)

very nice workers

Josie Arreola (07/19/2018)

If I could, I’d give zero stars! My mom and I always shop at this location and have been loyal customers of WHBM for years and have never had an issue until recently. My mom bought me a dress and purchased the wrong size, when my mom went to return it the cashier told her she couldn’t return the item because it had been washed and the tag wasn’t were it was suppose to be. Which in fact had not been washed by us nor had it been moved. When my mom asked to speak to a manager the cashier lied to her and said there were no managers there today to go back another day. However, when I got there she told me there were two managers I could speak with. When I spoke with the manager (Mayra) she implied it was my moms fault for not noticing and purchasing a dress that was already washed!! Such a terrible experience. We will be shopping at other locations from now on.

Jason Richards (03/04/2020)

Very friendly staff. Was very helpful.

Tiffany Krass (11/15/2016)

As this is a chain store, I give this particular location a 1 star because of the customer service experience I had. The older woman who assisted me was incredibly rude during our encounter and more or less accused me of returning a dress I had worn (which was not the case - I ended up not needing it for the event I purchased it for) due to trace amounts of deodorant, which I assume are a normal, regular occurrence from people (including myself) trying on a darker colored dress, and can be easily removed. She told me the dress was not in salable condition and acted like she did me an enormous favor by 'making an exception' for me and allowing me to return the dress. I'm not a fan of sales associates who treat the customers nicely only if they are purchasing something. I will not return to this location. With that being said, I would highly recommend the downtown FW location over this one due to the stark contrast in customer service.