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Budget Car Rental

9500 Clifford St, Fort Worth, TX 76108, USA

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Detailed Information

Place Types Car rental
Address 9500 Clifford St, Fort Worth, TX 76108, USA
Coordinate 32.765217,-97.48406
Website https://www.budget.com/en/locations/us/tx/fort-worth/fw2
Rating 3.1
Compound Code QG88+39 Fort Worth, TX, USA

Openning hours

Monday 7:30 AM – 6:00 PM
Tuesday 7:30 AM – 6:00 PM
Wednesday 7:30 AM – 6:00 PM
Thursday 7:30 AM – 6:00 PM
Friday 7:30 AM – 6:00 PM
Saturday 8:00 AM – 1:00 PM
Sunday 8:00 AM – 12:00 PM

Photos

Reviews

Isabel Melgarejo (04/10/2021)

the office was supposed to open 7:30, we got there 8:30 to pick up our rental car at 9 and nobody arrived until 10:30. We end up picking our car 11:30, as there were some people before us. The car that wet got is in the worst conditions ever. The trunk doesn't open, the car needs an oil change, the rear wiper is broken (and it rained today). Lost more than 3 hours in customer service... and they only agreed on giving one day rental in the US or Canada... they even told me to get another car worth their competition...

kay johnson (02/06/2021)

It was bad the first guy who waited on me was very rude and didn't wear a mask. The truck I picked up was to small so I called and the next employee was very nice .when we returned the truck my niece left something in it and she called the very next morning and they told her the store was closed because the employee who first waited on me has covid.

George Jacobs (12/17/2020)

Worst experience ever. Was told the $30.99 & $16.99 optional insurance was a one time charge, it was charged every day that I had the vehicle for 10 days. On top of that when they asked when the rental car was expected back, I told them i didn't know due to my car was in the body shop. Well, guess what? I was charged 6 days late fees as well. Called 7 different people who all were supposed to be able to help with some credits, none did.

Ben Maples (11/05/2020)

Would've been 5 stars but they didn't hold my reservation. Agent said he called to see if I was still coming. I had it reserved at noon but didn't pick it up until 4. No messages on either phone. What's the point of making a reservation if its not honored? He wouldn't give me the free upgrade either until he found out I was getting the extra insurance. Probably going to stick with the office in downtown Fort Worth even though this one is more convenient. It's inside the Walmart for anyone wishing to use this one.

Belinda Hawkins (11/22/2020)

I DO believe in 2nd chances which is why I’m FINALLY leaving a review. The first time that we rented a van from them for a family trip, the charging ports didn’t work and the passenger door didn’t open - not to mention, it was POURING the day we picked it up and WE were sent to the BACK or lot to pick up the vehicle. The SECOND time was WAY WORSE. We scheduled a rental IN ADVANCE, received confirmation and was IN ROUTE to pickup the van when we received a call telling us that the rental wasn’t available for 4 hours PAST our scheduled reservation time. Now we’re not only being told that they have NO idea when our rental will be ready but also, NO EFFORT MADE TO COMPENSATE US FOR THE DELAY, we were “welcome to find our own replacement” or to drive 45 extra minutes “to see if there were a rental available “. This is NOT ACCEPTABLE and moving forward, WE WILL NOT BE USING THIS LOCATION OR ANY OF THE OTHERS. We were connected to “upper level management “ who also didn’t appear to care and was of NO help.

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