Map
Detailed Information
- Place Types Funeral home
- Address 5701 E Loop 820 S, Fort Worth, TX 76119, USA
- Coordinate 32.6736832,-97.2395457
- Website https://www.goldengatefuneralhome.com/listings
- Rating 2.4
- Compound Code MQF6+F5 Fort Worth, TX, USA
Openning hours
- Monday 6:30 AM – 5:30 PM
- Tuesday 6:30 AM – 5:30 PM
- Wednesday 6:30 AM – 5:30 PM
- Thursday 6:30 AM – 5:30 PM
- Friday 6:30 AM – 5:30 PM
- Saturday 6:30 AM – 5:30 PM
- Sunday Closed
Photos
Reviews
My mother died 2-16-21. We paid for a cremation on 2-18-21. A month later, my mother still has not been cremated. All they can offer are excuses. My cousins body wasn't ready for the wake. They have terrible service and show no empathy or compassion. They keep giving us the run around about why it hasn't been done. The person in charge of cremations told us they were cremating her on 3-13-21 so we got our minds together to prepare for it, but we never got the call that it had been done, nor did we get an apology for it not being done. It's been an emotional rollercoaster dealing with this company. I would name one name in particular who has been the most unprofessional. I would not recommend them to bury anyone you loved.
I am very disappointed with this funeral home. We recently had my grandfathers service here and they made our farewells harder than what they already were. From everything being done completely wrong and unprofessionally to zero communication. Please stay away from this place if you want to be able to properly grieve your loved one
My son was cremated last year they gave me the run-round over and over regarding his cremation. It took almost 2 months for me to receive my son. My ex-husband had to go up there he was very angry they didn't want him to return back so they called me, I was to hurt to even be upset i just wanted my son i started to open the box just to make sure but my family told me not to so i really don't even know if anything is even in the case. :-( Sometimes i just sit an look at the case wondering.
This place has completely traumatized me. I can’t even grieve the loss of my father because of them. Never have I ever experienced the amount disrespect and lack of empathy this company has displayed. Every single thing that could have gone wrong went wrong. There was no director on the day of my fathers service, the pastor had to use his phone to play music, they messed up the programs even after numerous emails, texts and phone calls. They had the wrong date that my father passed on listed on the programs and dvd, I never received plants that were sent to our family nor were they put out at the service, I reached out to the manager by email multiple times and he finally called back and stated that he would speak with someone higher up and contact me back regarding refund and receiving the correct obituary but it has been 3 weeks and still nothing. I never even received my fathers death certificates that I paid for through them and now have to go through the court system
I wish I could give them 0 stars. Ruuuuuuuuun! This place is absolutely TERRIBLE! What it boils down to is MONEY. IF you are not using their services, they really don’t care about your love ones.
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