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Hertz

3830 W Davis St, Conroe, TX 77304, USA

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Detailed Information

Place Types Car rental
Address 3830 W Davis St, Conroe, TX 77304, USA
Coordinate 30.3280989,-95.4974154
Website http://www.hertz.com/rentacar/location/unitedstates/texas/conro
Rating 2.5
Compound Code 8GH3+62 Conroe, TX, USA

Openning hours

Monday 8:00 AM – 4:00 PM
Tuesday 8:00 AM – 4:00 PM
Wednesday 8:00 AM – 4:00 PM
Thursday 8:00 AM – 4:00 PM
Friday 8:00 AM – 4:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Steve Vallier (04/02/2021)

Left quite a bit to be desired. Was told driver would pick me up in 5 min, took 25 min. Only had one car available a midsize, I was very specific that I needed a full size. Only one employee to do everything, she was answering phones, taking care of customers and detailing my car. Since this was the only vehicle they had I took it even though it wasn't what I needed. The dashboard was dusty and the exterior had not been washed. Poor experience overall.

Dayna Lawson (04/10/2021)

If I could give zero stars, I would. 1) this is the worst customer service! Both on the phone to reserve my vehicle and in the store. When I asked the girl for her name, she refused to give it to me and just told me to leave. 2) when I reserved the vehicle through my insurance company and hertz, they said they would deliver, but they refused when I talked to them in person 3) I reserved a minivan for my long legged family members, but they gave me a compact car instead 4) the car was not clean when I picked it up and 5) I worry that the rude girl who checked me out now has my license, email, phone, and debit card info. She was so rude, that I worry she will be vindictive and use my info. I feel very concerned about this.nnBasically, don’t use Hertz in Conroe unless you have no other choice.

Craig Gibbs (02/08/2021)

These people have kept my deposit with no damage to the car and I brought it back with a full tank of gas. I called and they transferred me to billing. Billing tells me that my bank has my deposit. I called my bank. My bank is telling me that Hertz is WRONG and they get calls daily on them regarding the same problem.. These people aren't even worth one star. No one should ever use HERTZ unless you want to be ripped off. -5 stars

Randy Nichols (12/16/2020)

Got to rate the folks at least a one for answering the phone, but it ends there. Hertz use to be a cool company that was based on customer service...What a bummer!!! Best wishes Hertz lost my business. Merry Christmas Eveyrone!

Tod Lewis (01/19/2021)

Left my car with the body shops and due to the local Hertz rental place not having a secured Dropbox. Two weeks later I'm getting emails and phone calls and their wanting their car back. Not sure who dropped the ball on this but there was also an issue with me maxing my rental allowance with the insurance company and hurts was supposed to have notified me according to my insurance and they never did. I had three pending charges from Hertz when all this started I am now down to one still pending as the other two have dropped off and of course it's the more expensive one. The onlyway in hell I would use these people who threw my insurance company and I would definitely try to get my insurance company to use someone else before I was forced to use Hertz

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