Stereo Live Houston

I loved the music and people there. I found my girlfriend there.

This venue does not have an ADA area & seemed unaware that it is required by federal law to have one BUT if you call ahead and talk to the manager they will make accommodations! I called ahead, discussed what my needs were & then at arrival talked to manager George/Jorge who lead me to a seating area they had roped off for me in the back of the VIP area. This worked great for me but if you are wheelchair bound you would not be able to access this area due to a elevated step (and would not have visibility).nnOverall staff could use training on ADA law & the staff could use more planning in safe accessible areas for the future.nnOverall though I was very pleased with the accommodations I was given. Thank you George/Jorge for helping me!nnEdit: after glancing at the other reviews & seeing issues with security, I should note that security gave me a lot attitude for asking for the manager. I asked for George after my ID was checked & ticket was scanned because that’s what I was told to do by the staff member I initially talked to on the phone. Ticket agent told me to go look for him inside, when I asked what he looked like the security guard asked me ‘why I needed to talk to someone I’ve never seen before’. After asserting myself, my rights & talking with other security guards George came to help but before he helped me he asked to recheck my ID for my birthday (not to check my name nor my ID# to match my proof of disability). My birthday has nothing to do with being disabled and it’s concerning if a manager cannot trust the security to do their job properly. Other then that George was helpful!

I had purchased two VIP tickets in January of this year for an event in May. In March the outbreak of COVID-19 started shutting everything down as well as the artist cancelling their tour for the year which cancelled the event. When reaching out to Sterio live by email all that they said was “ the show is in process for a future date and refunds will be talked about at a later date”. A couple weeks after that the show was moved to September. When asking for a refund still the answer was the same “ refunds are being looked at at a future date. Fast forward to July I sent another email asking for a refund due to the spike of COVID-19. The response was yet again “ refunds are being looked at closer to the event date” this company is so greedy and holding peoples money hostage. Their saying anything they can to avoid giving people their money back. In this time people need money for other things. The whole point is the event was cancelled and they need to give refunds instead of pushing the dates back etc. I will never purchase from sterio live or an event every again this is ridiculous.

Have attend two shows after Something Wicked and Freak Deaky has a great time at both. Love their outside section! Wish Dallas had a section the same. The stage and room are wide instead of long like Dallas and gives more opportunity to be in front. Would love to visit again.

Fun experiences. I've been going for years. RARELY any fights. People are polite for the most part. HIGHLY recommend if you're looking for a good time!