Chico's

Great customer service!

Everyone is very nicee, The other day I bought 2 pairs of pants among other stuff and since they didn't have the pants on my size at the location, they offer to order them for me... When I got them the still fit funny, so I try to exchange them for a bigger size and they did not allow me to do so because they were on sale.... When I got them order they did not tell me they were final sale and that I would not be able to exchange them... Very frustrating and disappointing... Never buy here again!nnWorst If all the system accepted the transaction and when the lady realized they were on sale ... Reverse the transaction and told me she couldn't do anything.

VERY slow and VERY rude staff. We waited in the queue for sixteen minutes as the first person waiting. Four sales people One cashier was working with a customer and dealing with a probably complicated order situation (on the phone, dealing with two people and printing off lots of things). However the other cashier-Lynn-obviously did not want to be helpful. She spent at least 15 minutes AFTER the customer paid discussing life in general with the customer. While we stood there, with one other customer behind us, just waiting to pay. We heard how Lynn has lived across the street from Rummel Creek Elementary for 17 years and how she likes shopping at various stores in the Galleria but hates the traffic, and learned which parking lots she likes the most. Then she spent another 5 minutes putting on a ribbon on the box and then advising the (clearly bored) customer that “some people like to add a sprig of holly or a pine cone to the ribbon to kind of dress up the box and make it look fancy!”. We complained to the manager, who said “were doing what we can, ma’am” despite the fact she and the other worker were just standing around. After we’d paid, the one who had been on the phone said “it’s the Christmas season ma’am, we’re busy”. Which was *incredibly* rude, and absolutely not the case when there were only 3 customers in the store, two of which were waiting in line to pay. The rest is the visit was equally as unhelpful. When we went to try on our items the women on the floor (who were not assisting customers) could not be found to let us into a dressing room. We gave up and all shared one very small one.

Just seem to be a little pricey anymore for the same old style, used to feel personal, now not so much and the parking is awful. I went in looking for the Judi Dench style she wore in Marigold Hotel, no go. Need to realize women are one style fits all.

Went with my 93 year old Mother and she loves this place