Map
Detailed Information
- Place Types Bakery
- Address 303 Memorial City Way Spc 844, Houston, TX 77024, USA
- Coordinate 29.7806815,-95.5392872
- Website http://www.greatamericancookies.com/
- Rating 3.5
- Compound Code QFJ6+77 Memorial City, Houston,
Openning hours
- Monday 10:00 AM – 9:00 PM
- Tuesday 10:00 AM – 9:00 PM
- Wednesday 10:00 AM – 9:00 PM
- Thursday 10:00 AM – 9:00 PM
- Friday 10:00 AM – 9:00 PM
- Saturday 10:00 AM – 9:00 PM
- Sunday 12:00 – 6:00 PM
Photos
Reviews
Ordered online after hours during curb side pickup only/stay at home orders. Team called me the next day to make sure everything was correct; they were so nice and professional! And the cookie was awesome! Thank you for being so helpful and reassuring.
Way too expensive. I don’t see this place staying in business long. The cookies are good but almost $10 for 5 cookies....I just can’t.
They will let you place an order over the phone, but will never refund you if you cancel unless you visit them. Unethical employees and management. I called my bank that confirmed that they shouldn't need me to walk back In-Person just to cancel an order. You are better off going to H-Mart and getting a higher quality cake there.
I was highly disappointed. I went there for cookies and a cup of water was told that the new owner said they are no longer allowed to serve water. I asked even if I pay for it she explained no! So the solution was for me to purchase a fountain drink and just have water put in the cup!
This used to be my favorite location to get cookies but then I experienced horrible customer service and I will never return. This location often has hard cookies and I’m not sure if they are using the same cookies from the day before but the cookies do not taste fresh. I tried to reach out to corporate and they never contacted me other than an email that they would reach out to me. I contacted the Director of Operations. I would rather spend my money at a company who cares about their customer concerns.
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