Sports Medicine & Physical Therapy (SM&PT)

TLDRn- Helped me recover from a torn ACLn- Exceptional teamn- Honest and transparent billing with the insurancen- Good COVID friendly policiesn- I highly recommendnnI had a torn ACL in August of 2020. Dr. Edeen recommended I come here for rehab. It was a great experience from start to end. I was paired with Jacob, and from day 1 we had a rehab plan setup pre-surgery and post-surgery.nnPre-surgery, I recall coming in a few times to help get my quad strength up before surgery, and then the real work began after surgery. The first session after surgery I came in with a walker going backwards because any pressure put on my leg caused me excruciating pain. It was really one of the most painful periods in my life.nnWe pushed forward, and I came in 3 days a week for several months. Jacob did an exceptional job helping me ease into each workout and provided the guidance I needed to have the correct form for each exercise. Each week as my leg was able to bend more we increased the intensity and amount of workouts I did. By the end of the year, I had come all the way from walking out backwards with a walker to walking out the door almost as if I had a normal leg.nnEveryone worked together. Even though Jacob was my physical therapist, other physical therapists would sometimes provide helpful advice. I also saw Andy, the owner, even working on the floor and checking in with patients.nnOn the insurance side, I used Aetna. I really respect the collaboration and transparency the office staff communicated with me on whether or not visits were covered. I had met my annual out of pocket deductible so throughout my experience, my visits were completely covered. There were a few bills that came in the mail, but it was due to processing errors and Bridgette did a great job explaining to me the error, and the staff made sure I was not charged. When I met the max amount of times the insurance would cover my visits, Phil let me know and this helped prevent any unexpected bills from coming in. Aetna can be hard to deal with, but the provider and the patient, in this case, worked together!nnThroughout the pandemic, I really appreciated the mask policy. Everyone in the building wore a mask. When I'd check-in, I'd always have my temperature checked.nnI'd recommend Fredericksburg SM&PT, TX. The team and leadership helped me get back to a normal life. I'm confident they can do that for anyone who needs to go through physical therapy.

Had my shoulder surgery and my physical therapist Jake, was awesome. At times I want to give up, never did. The team at SM&PT in Fredericksburg TX is ABSOLUTELY a five star.