Map
Detailed Information
- Place Types Locksmith
- Address 126 Balcones Dr, Fredericksburg, TX 78624, USA
- Coordinate 30.300832,-98.900032
- Website https://douglas-towing-and-roadside-assistance-llc.business.sit
- Rating 4.8
- Compound Code 832X+8X Fredericksburg, TX, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Douglas saved me and my friends! Our car got stuck on the side of the road during the historic winter freeze. He was able to come to us at our hotel to get the car keys, safely get our car and bring it back to the hotel. He was honest with us about road conditions through the entire process and very communicative. Thank you!
He was very fair and understanding! That's rare find in towing business! God bless & thank you!!
After calling several tow companies with negative results, we were at our wits end when we called Douglas Towing to help us when our vehicle broke down literally in the middle of nowhere. They were the only ones who had a tow truck that could pick up our lowered vehicle. Ray was an absolute GODSEND! He came to get us quickly, made a few calls to some local mechanics so we could get it fixed, and even made some awesome recommendations for places to stay the night. Thank you Ray and Douglas Towing for coming to the rescue!
My car slide onto the side of the road due to ice while traveling to Kerriville on Hwy 16. I called 911 and USAA to get NO help at all. Douglas Towing came by and stopped. Although unable to haul my vehicle, they gave my daughter and myself a ride to a nearby hotel which was 10 miles up the road. If they would not have done that, we would have been stuck in the car with temperature dropping and a quarter of a tank of gas. GREAT CUSTOMER SERVICE!!!
Two months ago my husband sold a vehicle to someone who never transferred the vehicle to their name. We know this as we received bills for Texas toll usage. Fast forward to two weeks ago,nDouglas (owner)left a voicemail asking for assistance with a vehicle they had to tow that was registered in my husband’s name. Come to find out the vehicle was involved in a wreck and as mentioned, still in my husband’s name.nnI was besides myself after finding this out so I contacted Douglas and let me tell y’all......if you EVER need a tow or roadside assistance please call Douglas Towing. Douglas took a lot of time to explain what happened and what steps ware taken....he did not rush me off the phone at all..he was so thorough. This company is so honest and professional....I appreciate them so much!! I have read other reviews about Douglas Towing and they have so many other satisfied customers...I can see why!
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