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Kay Jewelers

305 FM1382 #700, Cedar Hill, TX 75104, USA
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Detailed Information
Openning hours
  • Monday 11:00 AM – 6:00 PM
  • Tuesday 11:00 AM – 6:00 PM
  • Wednesday 11:00 AM – 6:00 PM
  • Thursday 11:00 AM – 6:00 PM
  • Friday 11:00 AM – 6:00 PM
  • Saturday 11:00 AM – 6:00 PM
  • Sunday 12:00 – 5:00 PM
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Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Reviews
Eneida Cruz (04/10/2021)
Very pleased with their customer service. Nicky (sorry if I'm misspelling it) helped me choose my fiances wedding band. I needed it sized and back within 2 weeks. Donna was very nice and helpful, by taking the ring personally to get it sized and back in time. I received a call that it was ready in 4 days. I am very thankful and grateful. Definitely will be coming back again!
Author Enrika Smith (03/03/2021)
My favorite lady is Christle, she has a great spirit. I was very comfortable and choosing what I desire. The place is warm and inviting
Bettybooop (03/09/2021)
I had an item that needed to be returned. However, for 27 days calling three different locations and they never had enough money so I could make a return. Now I have to go thru their corporate office and wait another 30 days to get my money back. Never pay cash!
Yesnie Salazar (03/27/2021)
I went to shop at this specific Kay’s jewelry store today where I was looking for gold-earrings for a wedding. I was FINALLY approached by a blonde lady named Donna McKlanan. She did not look comfortable with my presence since I had a loud one year old baby boy with me. I felt profiled by her because she was holding onto the jewelry like if I was really going to take off with it and a whole stroller, a 28 lb baby and other products I purchased at the Mall in Cedar Hill. I did make the purchase with her because I was short on time but needed to get this out the way. I wish I would have been helped by someone with BUSINESS INTEGRITY. DONNA MCKLANAN did NOT give me a receipt. She also wanted to hand me the earrings with no box I told her I’d like them in a box just like every other time I purchase gold at jewelry stores. Employees are the FACE of the business. Pick up your slack because the experience a customer has will result in the decline of your sales if it is not a positive one. I am very disappointed, I am a human being just like anyone else. My ethnicity should not make anyone uncomfortable. I called back to get my receipt mailed to my home because I don’t play that miss Donna. Thank you! - A young 25 yr old Mexican American Entrepreneur by the name of YESNIE.
Jennifer Jones (09/27/2020)
I only gave this Kay’s one star because I couldn’t give it a zero. I waited for over 30minutes until I finally just walked out. Only went in to get my ring inspected and the women behind the counter ( white heavy set women) saw us waited while she helped a customer and helped the other customers that came in after me and made me wait until I finally just left. Unfortunately I purchased my ring there and will have to go back to Kay’s every six months but as for that Kay’s has lost My family’s business for any future purchases!
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